Internet communications and e-commerce platform

• US 20010032154A1
• Filed: 12/18/2000
• Published: 10/18/2001
• Est. Priority Date: 12/17/1999
• Status: Abandoned Application

• Current Assignee: VirtualCom, Inc.
• Original Assignee: VirtualCom, Inc.
• Inventors: Schummer, Eric
• Application Number:
  US09/738,653
• Publication Number:
  US 20010032154A1
• Time in Patent Office: Days
• US Class Current: 705/30
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

An Internet, communications and e-commerce platform provides a Web-based business creation environment with a managed infrastructure and business portals. The system supplies the means to build Internet-based business-to-business or business-to-consumer commerce combined with quality of service enabling self-management and information reporting via a single point of access for a variety of independent businesses in a hierarchical system. The system is designed to be an off-the-shelf solution for businesses that provides a commercial chain with which to reach the end users by leveraging the administration of commerce and communications over a network. The system provides the interfaces for distributors and agents of products and services, and also provides the interfaces for the actual end user objects, such as individual users, corporate users, telephone calling card managers.

Claims

1. A scalable system for electronic commerce and communications over a network, comprising:

an electronic commerce module for processing and accounting commercial transactions between a plurality of subscribers and end users;

an application platform for processing and accounting commercial transactions between said administrator and said plurality of subscribers;

a telecommunications module comprising infrastructure providing a plurality of digital communication applications used by said subscribers through said network;

a system manager module for management of said application platform and said telecommunications infrastructure.

2. A scalable system for electronic commerce and communications over a network, comprising:

an electronic commerce module for processing and accounting commercial transactions between a plurality of subscribers and end users;

said commerce module comprising an administrator and a plurality of said subscribers to said platform arranged in vertical commercial relationships;

operational capabilities provisioned to each said subscriber according to rules governed by said administrator;

an application platform for processing and accounting commercial transactions between said administrator and said plurality of subscribers;

a telecommunications module comprising infrastructure providing a plurality of digital communication applications used by said subscribers through said network;

a system manager module for management of said application platform and said telecommunications infrastructure.

3. The system of

claim 2

, wherein:

said vertical commercial of relationships of said subscribers include a system administrator, at least one distributor, at least one reseller, and at least one agent linked by a vertical chain of operational rules and workflows.

4. The system of

claim 2

, wherein:

said electronic commerce module incorporates an accounting system to track payment transfers between a plurality of subscribers based upon the business model used and the state of the values at the time of transaction; and

said business model is governed by rules of engagements based on said vertical commercial relationships of said subscribers; and

a parent subscriber account can assume the identiy of its subhoridate accounts for credit, depti, and account management purposes.

5. The system of

claim 2

, wherein:

each subscriber account can alter transactional rule for buyers and sellers, thereby giving discounts and credits selectively to complete a sale or purchase.

6. The system of

claim 2

, wherein:

said electronic commerce is performed in tokens that represent monetary balance and credit in a subscriber'"'"'s account converted into a standard currency rate for the entire system.

7. The system of

claim 2

, further comprising:

a corporate agent module for managing and reporting sales and transactional activities of a corporate entity within the system;

said agent module comprises a corporate user and a corporate administrator;

said corporate administrator controls said communications module operations within said corporate entity; and

said corporate administrator manages subhordinate accounts designated for employees, partners, and customers;

said corporate user receives privileges from said corporate administrator to operate within said system by completing functions, tasks, status and monitoring reviews.

8. A scalable system for electronic commerce and communications over a network, comprising:

an electronic commerce module providing a platform for a first subscriber to conduct commercial transactions over the Internet with a second subscriber;

said electronic commerce module having vertically arranged relationships of said subscribers of system administrator, distributor, reseller, agent, and users;

a corporate agent module to provide corporate user management and tracking of sales and transactional activities and corporate communication managment;

said subscribers and said users conducting said electronic commerce according to workflows defining rules of engagement and accounting;

a network manager module managing network architecture, operating systems, and application software throughout the system;

a communications platform to provide digital communications between said subscribers and said users, said communications platform utilizing said network architecture to transmit said digital communications through the Internet between gateways integrated to said network.

9. The system of

claim 8

, wherein:

said electronic commerce simulatneoiusly serves a plurality of subscribers in said vertical relationship that are parties to the same transaction.

10. The system of

claim 8

, wherein:

said subscribes are organized according to different classes based on the status of said subscriber in relation to said workflows.

11. The system of

claim 8

, wherein:

said subscribers include a system administrator, a distributor, a reseller, and an agent.

12. The system of

claim 8

, wherein:

said workflows include status and monitoring operations, functions, and tasks that are accessed through Web pages to the system;

said status and monitoring operations include reporting and reviewing transactional histories of commercial transactions;

said functions are processes initiated by the subscriber, and

said tasks are generated by a first subscriber interaction within the system that causes a second subscriber to act upon the task.

13. A network for electronic commerce and communications over the Internet, comprising:

at least one server containing an application platform that comprises communications and accounting applications;

a plurality of gateways serving connecting subscribers and users to said platform through the Internet to an electronic commerce module for processing and accounting commercial transactions between a plurality of subscribers and end users;

said commerce module comprising an administrator and a plurality of said subscribers to said platform arranged in vertical commercial relationships;

operational capabilities provisioned to each said subscriber according to rules governed by said administrator;

an application platform for processing and accounting commercial transactions between said administrator and said plurality of subscribers;

a telecommunications module comprising infrastructure providing a plurality of digital communication applications used by said subscribers through said network;

said communication applications include voice, facsimile, and data transmissions.