Systems and methods for performing e-commerce and communications over a network
First Claim
1. An electronic commerce system comprising:
- an interface that allows a user to retrieve information about one or more of products and services; and
one or more information servers that communicate with the interface to supply the information, wherein access to the interface is provided to the user free of charge.
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Abstract
Provided herein are tools for assisting a customer in locating products and/or services. An extension of these tools is the ability for a customer to communicate with other parties via a voice over the internet phone service. Specifically, through the use of, for example, advertising, kiosks can be made available to customers at regular locations throughout a geographical area, such as a shopping mall, a street comer, a building location, or the like. These kiosks would be funded, for example, by advertising which is streamed to display devices located on the kiosks. A user, upon approaching the kiosks, could enter a search criteria, such as a specific product or service request, and the kiosks would communicate with the necessary products/server databases to determine the availability, location, price, retailer, or the like, of the product/service. The customer could then, for example, use the voice-intelligent phone to contact, for example, the retailer to supplement the information provided via the kiosks.
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Citations
19 Claims
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1. An electronic commerce system comprising:
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an interface that allows a user to retrieve information about one or more of products and services; and
one or more information servers that communicate with the interface to supply the information, wherein access to the interface is provided to the user free of charge. - View Dependent Claims (2, 3, 4, 5, 6, 15, 16, 17)
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7. A method for conducting electronic commerce comprising:
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retrieving information about one or more of products and services; and
communicating with the interface to supply the information, wherein access to the interface is provided to the user free of charge. - View Dependent Claims (8, 9, 10, 11, 12, 13)
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14. A method of conducting business comprising:
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allowing a user to retrieve information about one or more of products and services via a distributed network; and
supplying the information to the user, wherein access to an interface allowing retrieval of the information is provided to the user free of charge. - View Dependent Claims (18, 19)
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Specification