Method and system for providing texts for voice requests
First Claim
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1. A method for matching a spoken text, the method comprising:
- receiving the spoken text from a voice recognition system that converts a voice signal to the spoken text;
looking up for one or more words that match the spoken text, wherein the one or more words are derived from an identifier of a piece of information provided from a server is coupled over a data network; and
retrieving the information either from the server or a local database with respect to the identifier as a query to the server or the database.
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Abstract
Methods and systems for providing texts for voice requests are disclosed. According to one embodiment, an audio signal is received from a caller. The audio signal is speech-recognized to produce a spoken text that contains one or more key words referring to a piece of information interesting to the caller. The key words are processed with a local search data set to formulate an identifier linking to the information that may be locally or remotely obtainable. As a result, a caller is relieved from an otherwise strict requirement that the caller has to speak every single word of an identifier of a piece of information.
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Citations
40 Claims
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1. A method for matching a spoken text, the method comprising:
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receiving the spoken text from a voice recognition system that converts a voice signal to the spoken text;
looking up for one or more words that match the spoken text, wherein the one or more words are derived from an identifier of a piece of information provided from a server is coupled over a data network; and
retrieving the information either from the server or a local database with respect to the identifier as a query to the server or the database. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method for matching a spoken text, the method comprising:
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receiving a plurality of identifiers, each of the identifiers indicating a piece of information;
identifying generic words and key words from the identifiers; and
organizing the keywords in a structure that can facilitate matching of the spoken text to one of the keywords. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A product including computer instructions to be executed in a computing device, the product comprising:
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program code for receiving the spoken text from a voice recognition system that converts a voice signal to the spoken text;
program code for looking up for one or more words that match the spoken text, wherein the one or more words are derived from an identifier of a piece of information provided from a server is coupled over a data network; and
program code for retrieving the information either from the server or a local database with respect to the identifier as a query to the server or the database. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30)
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31. A product including computer instructions to be executed in a computing device, the product comprising:
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program code for receiving a plurality of identifiers, each of the identifiers indicating a piece of information;
program code for identifying generic words and key words from the identifiers; and
program code for organizing the keywords in a structure that can facilitate matching of the spoken text to one of the keywords. - View Dependent Claims (32, 33, 34, 35, 36, 37, 38, 39, 40)
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Specification