Apparatus and method for providing enhanced telecommunications services
First Claim
1. A platform for providing a plurality of enhanced telecommunications services to a subscriber, said platform comprising:
- a network interface capable of interfacing with a public telephone network, said network interface being incorporated within the public telephone network; and
a softswitch, coupled to said network interface, capable of integrating and managing the plurality of enhanced telecommunications services and further capable of using a voice-activated interface to enable the subscriber to access at least one of the plurality of enhanced telecommunications services.
5 Assignments
0 Petitions
Accused Products
Abstract
An apparatus and method is disclosed for providing transparent enhanced telecommunications services to subscribers by implementing an enhanced services platform on a local network exchange within the public telephone network. More specifically, the apparatus and method of the present invention is capable of providing a plurality of enhanced telecommunications services to a subscriber by using a voice-activated interface to enable the subscriber to access at least one of the plurality of enhanced telecommunications services. In addition, the apparatus and method of the present invention may use a web-activated interface to enable the subscriber to access at least one of the plurality of enhanced telecommunications services.
89 Citations
41 Claims
-
1. A platform for providing a plurality of enhanced telecommunications services to a subscriber, said platform comprising:
-
a network interface capable of interfacing with a public telephone network, said network interface being incorporated within the public telephone network; and
a softswitch, coupled to said network interface, capable of integrating and managing the plurality of enhanced telecommunications services and further capable of using a voice-activated interface to enable the subscriber to access at least one of the plurality of enhanced telecommunications services. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
-
-
13. A method for providing a plurality of enhanced telecommunications services to a subscriber, said method comprising the steps of:
-
incorporating an enhanced services platform capable of providing the plurality of enhanced telecommunications services into a public telephone network; and
using a voice-activated interface of said enhanced services platform to enable the subscriber to access at least one of the plurality of enhanced telecommunications services. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
-
-
24. A method for providing at least one enhanced telecommunications service, said method comprising the steps of:
-
receiving, at a service platform within a public telephone network, a call from a calling party number associated with a subscriber of said service platform;
obtaining subscriber profile information associated with the subscriber by the service platform; and
providing a voice-activated interface to the subscriber to enable the subscriber to access at least one of the plurality of enhanced telecommunications services. - View Dependent Claims (25, 26, 27, 28, 29, 30, 31)
-
-
32. A method for implementing at least one enhanced telecommunications service, said method comprising the steps of:
-
receiving, at a service platform within a public telephone network, a call from a caller to a subscriber of said service platform, a calling party number associated with the call not being associated with the subscriber;
obtaining subscriber profile information associated with the subscriber by the service platform;
providing a voice-activated interface to the caller to enable the service platform to retrieve caller information from the caller; and
routing the call using at least one of the plurality of enhanced telecommunications services based on said subscriber profile information and said caller information.
-
-
33. An enhanced telecommunications system for providing a plurality of enhanced telecommunications services to subscribers, said system comprising:
-
at least one enhanced exchange having an enhanced services platform thereon, said enhanced services platform being capable of providing the plurality of enhanced telecommunications services, each said enhanced services platform having a voice-activated interface therein to enable the subscribers to access at least one of the plurality of enhanced telecommunications services;
an enhanced network interconnecting each of said at least one enhanced exchange; and
a network operations center connected to each said at least one exchange via said enhanced network, said network operations center being capable of remotely maintaining and configuring each said at least one enhanced exchange. - View Dependent Claims (34, 35, 36, 37)
-
-
38. A method for enabling an enhanced telecommunications system to provide a plurality of enhanced telecommunications services to subscribers, said method comprising the steps of:
-
providing at least one enhanced exchange within a public telephone network, each said at least one enhanced exchange having a service platform thereon that is capable of providing the plurality of enhanced telecommunications services and using a voice-activated interface to enable the subscribers to access at least one of the plurality of enhanced telecommunications services; and
interconnecting each of said at least one enhanced exchange with a network operations center via an enhanced network, said network operations center being capable of remotely maintaining and configuring each said at least one enhanced exchange. - View Dependent Claims (39, 40, 41)
-
Specification