Answering verbal questions using a natural language system
First Claim
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1. A method for responding to a verbal question sent by a remote user to a natural language system via a communications network, comprising:
- receiving the verbal question from the remote user;
transforming the verbal question into a textual format;
processing the textual format using a natural language system; and
returning an answer to the user.
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Abstract
According to the present invention, a technique including a method and system for managing information is provided. In an exemplary embodiment a method and a system is provided for answering voice questions using a remote mobile device, e.g., cell phone, by a natural language system.
58 Citations
14 Claims
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1. A method for responding to a verbal question sent by a remote user to a natural language system via a communications network, comprising:
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receiving the verbal question from the remote user;
transforming the verbal question into a textual format;
processing the textual format using a natural language system; and
returning an answer to the user. - View Dependent Claims (2, 3, 4)
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5. A method for obtaining an answer to a verbal question from a natural language system by a user using a remote device comprising:
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sending the verbal question by the remote device to a service provider system via a communications network; and
receiving the answer from the service provider system after the answer to the verbal question is determined by the natural language system. - View Dependent Claims (6, 7)
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8. A method for responding to a verbal question sent by a remote user to a natural language system via a communications network, comprising:
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receiving a verbal question from the remote user;
converting the verbal question to a text question;
processing said text question using the natural language system; and
returning to the remote user a plurality of related categories generated by the natural language system. - View Dependent Claims (9)
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10. A natural language question and answer system for receiving a query from a remote user over a communications network and returning a result to the remote user, comprising:
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a cellular telephone for receiving the query from the remote user; and
a computer system connected to the cellular telephone by the communications network for processing the question, wherein the computer system comprises;
a database comprising information to respond to the question; and
natural language software for analyzing the query and determining an answer using the database. - View Dependent Claims (11, 12)
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13. A natural language system for responding to a verbal question sent by a remote user via a communications network, said system including a memory comprising:
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code directed to receiving the verbal question from the remote user;
code directed to transforming the verbal question into a textual format;
code directed to processing the textual format using a natural language system; and
code directed to returning a result to the user. - View Dependent Claims (14)
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Specification