Method for supplying management services from a service centre for a plurality of industrial cleaning processes or machines and system for monitoring a plurality of industrial cleaning processes or machine
First Claim
1. Method for supplying management services from a service centre for a plurality of industrial cleaning processes or machines at remote sites and/or operated by different organisations, characterized by providing a local unit at each process or machine, said local unit being programmed to forward process/machine information with a process/machine identification to the service centre, processing the information received from the local units in a service centre computer to obtain management reports on the process or operation of the machines.
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Accused Products
Abstract
A method is described for supplying management services from a service center for a plurality of industrial cleaning processes or machines at remote sites and/or operated by different organizations. A local unit is provided at each process or machine, which is programmed to forward process/machine information with a process/machine identification to the service center. The information received from the local units is processed in a service center computer to obtain management reports on the process or operation of the machines. In a system for monitoring a plurality of industrial cleaning processes or machines operated by at least one organization, each process or machine uses a local unit with a plurality of sensors for sensing operating parameters of the process or machine. The sensors provide parameter dependent signals to the local unit and the local unit stores the operating parameter data. A service center computer operated by a service organization at a location remote from the location(s) of the local units is programmed to make a connection to a local unit and to obtain operating parameter data from the local unit periodically. The service center computer is programmed to provide reports with operating parameter data of at least one process or machine against reference operating parameter data.
63 Citations
16 Claims
- 1. Method for supplying management services from a service centre for a plurality of industrial cleaning processes or machines at remote sites and/or operated by different organisations, characterized by providing a local unit at each process or machine, said local unit being programmed to forward process/machine information with a process/machine identification to the service centre, processing the information received from the local units in a service centre computer to obtain management reports on the process or operation of the machines.
- 8. System for monitoring a plurality of industrial cleaning processes or machines operated by at least one organisation, each process or machine using a local unit with a plurality of sensors for sensing operating parameters of the process or machine, the sensors providing parameter dependent signals to the local unit, wherein the local unit stores the operating parameter data, characterized by a service centre computer operated by a service organisation at a location remote from the location(s) of the local units, wherein the service centre computer is programmed to make a connection to a local unit and to obtain operating parameter data from the local unit periodically, wherein the service centre computer is programmed to provide reports with operating parameter data of at least one process or machine against reference operating parameter data.
Specification
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- Resources
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Current AssigneeJohnsonDiversey, Inc
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Original AssigneeDiverseylever Incorporated (Unilever PLC)
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InventorsLuijendijk, Pieter, Livingston, James Wesley, Los, Leendert, Crevel, Jan Willem, Dusamos, Marcellus Gerardus, Ten Voorden, Hubert Pierre
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Application NumberUS09/841,839Publication NumberTime in Patent OfficeDaysField of SearchUS Class Current705/1CPC Class CodesG05B 19/0428 Safety, monitoring G05B19/0...G05B 19/4185 characterised by the networ...Y02P 90/02 Total factory control, e.g....
