E-MAIL CLIENT WITH PROGRAMMABLE ADDRESS ATTRIBUTES
First Claim
Patent Images
1. An e-mail application, comprising:
- routines adapted for providing an interactive display on a computer video monitor, the interactive display including a window for displaying a received e-mail from a sender and a window wherein a user may enter a reply to the sender and initiate sending of the reply;
a parser for reviewing at least the “
send to”
address of the received e-mail; and
a table look-up function for perusing a stored table relating received “
send to”
addresses with alternative “
reply to” and
“
from”
addresses to be inserted in prepared replies;
wherein the application retrieves from the stored table “
send to” and
“
from”
addresses to be inserted in prepared replies according to the “
send to”
address in the received e-mail, and inserts the retrieved addresses in the reply.
4 Assignments
0 Petitions
Accused Products
Abstract
An e-mail processing application executable on a computer station having a video display unit (VDU) searches a received e-mail for one or more words, phrases, and addresses for comparison with stored words, phrases and addresses in a stored table, and upon finding a match in the stored table, inserts one or more of words, phrases, or addresses associated in the stored table with the words, phrases or addresses from the received e-mail in any reply to the received e-mail. In a preferred embodiment a “send to” address in a received e-mail triggers automatically one or both of a particular “from” and “reply to” address in any response to the received e-mail. In an alternative embodiment, a “send to” address in a received e-mail, as a result of a table look-up, automatically prepares and sends a new e-mail identical to the received e-mail except for a new “send to” address retrieved from the stored table. In alternative embodiments the application simply provides variable fields in a reply window for a user to enter variable “from” and “reply to” addresses.
111 Citations
18 Claims
-
1. An e-mail application, comprising:
-
routines adapted for providing an interactive display on a computer video monitor, the interactive display including a window for displaying a received e-mail from a sender and a window wherein a user may enter a reply to the sender and initiate sending of the reply;
a parser for reviewing at least the “
send to”
address of the received e-mail; and
a table look-up function for perusing a stored table relating received “
send to”
addresses with alternative “
reply to” and
“
from”
addresses to be inserted in prepared replies;
wherein the application retrieves from the stored table “
send to” and
“
from”
addresses to be inserted in prepared replies according to the “
send to”
address in the received e-mail, and inserts the retrieved addresses in the reply. - View Dependent Claims (2, 3, 4, 5, 6, 7)
-
-
8. A method for preparing a reply to a received e-mail, comprising steps of:
-
(a) reviewing the received e-mail for selected words, phrases, codes, or addresses for comparison with stored key words, phrases, codes or addresses in a stored table;
(b) upon finding a match in the stored table, retrieving from the stored table one or more of associated “
send to”
, “
reply to” and
“
from”
addresses associated with the selected words, phrases, codes, or addresses from the received e-mail, and inserting the one or more of associated “
send to”
, “
reply to” and
“
from”
addresses into a reply to the received e-mail. - View Dependent Claims (9)
-
-
10. A method for processing a received e-mail message, comprising steps of:
-
(a) retrieving the “
send to”
address from the received e-mail and comparing same to “
send to”
addresses in a stored table;
(b) upon finding a match for the “
send to”
address in the stored table, forwarding the received e-mail to a new “
send to”
address associated with the received “
send to”
address in the stored table.
-
-
11. A method for processing a received e-mail message, comprising steps of:
-
(a) retrieving the “
send to”
address from the received e-mail and comparing same to “
send to”
addresses in a stored table; and
(b) upon finding a match for the “
send to”
address in the stored table, preparing a new e-mail having the identical message of the received e-mail and a new “
send to”
address associated with the “
send to”
address of the received e-mail in the stored table, while using the “
from” and
“
reply to”
addresses of the received e-mail, thereby bouncing the received e-mail transparently and automatically to a new recipient.
-
-
12. An e-mail handling system, comprising;
-
a computer station having a video display unit (PC/VDU);
an interactive display on the VDU having windows for displaying the received e-mail and for preparing a reply e-mail to the received e-mail;
e-mail processing routines executable on the computer station, the e-mail processing routines comprising;
a parser for reviewing at least the “
send to”
address of the received e-mail; and
a table look-up function for perusing a stored table relating received “
send to”
addresses with “
reply to” and
“
from”
addresses to be inserted in prepared replies;
wherein the e-mail processing routines retrieve from the stored table “
send to” and
“
from”
addresses to be inserted in prepared replies according to the “
send to”
address in the received e-mail, and inserts the retrieved addresses in the reply. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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Specification
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- Resources
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Current AssigneeGenesys Telecommunications Laboratories Incorporated (Genesys Cloud Services Incorporated)
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Original AssigneeGenesys Telecommunications Laboratories Incorporated (Genesys Cloud Services Incorporated)
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InventorsKIKINIS, DAN
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Granted Patent
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Time in Patent OfficeDays
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Field of Search
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US Class Current709/206
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CPC Class CodesG06Q 10/10 Office automation; Time man...G06Q 10/107 Computer-aided management o...
