METHOD AND APPARATUS FOR PROVIDING ADVERTISEMENT SUPPORTED COMMUNICATIONS

• US 20010048737A1
• Filed: 03/23/1998
• Published: 12/06/2001
• Est. Priority Date: 03/23/1998
• Status: Abandoned Application

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: STUNTEBECK, PETER H., MANE, AMIR M., GOLDBERG, RANDY G., HANSON, BRUCE LOWELL
• Application Number:
  US09/046,045
• Publication Number:
  US 20010048737A1
• Time in Patent Office: Days
• US Class Current: 379/114.13
• CPC Class Codes: H04M 2215/0192 Sponsored, subsidised calls via advertising, e.g. calling cards with ads or connecting to special ads, free calling time by purchasing goods
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04M 3/4878 Advertisement messages

Abstract

A method and apparatus providing a communication service in which sponsors pay for communication services initiated by a caller. A caller may invoke the service by entering only the telephone number identifying the desired connection. A communication switch interprets the digits entered by the caller, determines whether the caller wishes to invoke the advertiser supported communication service and if so plays a message to the caller. At the end of the message the communication switch completes the desired connection.

Claims

1. A method of providing sponsor supported communication services, comprising the steps of:

identifying a caller,

receiving a signal from a caller identifying a party to be called,

determining whether the caller is a participant to the sponsor supported communication services,

if so, playing a message to the caller, and

placing a call connection from the caller to the called party.

2. The method of

claim 1

, further comprising the steps of:

during the playing step, monitoring activity from the caller, and

if the caller'"'"'s activity indicates a request to be connected to a representative of the message, identifying the representative, and

placing a call connection from the caller to the called party.

3. The method of

claim 1

, wherein the receiving step is performed in a central office switch.

4. The method of

claim 1

, wherein the receiving step is performed at a communication switch of an interexchange communication network.

5. The method of

claim 1

, wherein the playing step includes a step of selecting a message at random.

6. The method of

claim 1

, wherein the playing step includes the steps of:

retrieving a profile of the caller, and

selecting a message based on a correlation between the caller'"'"'s profile and a profile of an intended audience of the message.

7. The method of

claim 1

, wherein the playing step includes the steps of:

identifying to the caller available messages,

prompting the subscriber to select one of the messages, and

responsive to the selection, playing the selected message.

8. The method of

claim 1

, wherein the playing step occurs after the placing step and includes the steps of:

determining the time of the call, and

selecting a message based on the length of the call.

9. The method of

claim 1

, further comprising a step of generating a billing record representative of the call, the billing record identifying a rate premium associated with the message.

10. The method of

claim 9

, wherein the billing record further identifies the message that is played.

11. The method of

claim 9

, wherein the billing record further identifies a sponsor of the message that is played.

12. The method of

claim 1

, wherein the playing step occurs during the call connection of the placing step.

13. A communication switch comprising:

a processing system,

a switch matrix responsive to decisions by the processor and in communication with a caller'"'"'s telephone,

a voice information server controlled by the processor and in communication with the switch matrix, and

a database storing a profile of the caller and message data,

wherein, responsive to a new call initiated by the caller,

the processor;

receives entered digits entered at the telephone,

retrieves the caller'"'"'s profile,

determines whether the caller is a participant to a sponsor supported communication service,

if so,

causes the switch matrix to establish a connection between the caller'"'"'s telephone and the voice information server,

causes the voice information server to play a selected message to the caller'"'"'s telephone, and

at the conclusion of the message, places a call connection as determined by the entered digits.

14. The switch of

claim 13

, wherein:

as it plays the message, the voice information server monitors activity from the caller'"'"'s telephone,

when the voice information server detects a predetermined code from the caller'"'"'s telephone, the voice information server signals the processor, and

responsive to the signal from the voice information server, the processor identifies a contact associated with the selected message and places a second call to the contact.

15. The switch of

claim 13

, wherein the switch is a central office switch connected to the caller'"'"'s telephone by telephone lines.

16. The switch of

claim 13

, wherein the switch is provided in an interexchange communication network and communicating with the caller'"'"'s telephone via other communication switches.

17. The switch of

claim 13

, wherein the processor selects messages to be played at random.

18. The switch of

claim 13

, wherein:

the caller profile provides demographic information of the caller,

the database stores profiles for messages of an intended audience of the message, and

the processor selects one of the messages to be played based on a correlation between the caller'"'"'s profile and the messages'"'"' profiles.

19. The switch of

claim 13

, wherein:

the processor causes the voice information server to prompt the caller to select a message to be played, and

responsive to the selection, the processor selects a message to be played.

20. The switch of

claim 13

, wherein the processor generates a billing record of the call, the billing record identifying the message that is played.

21. The switch of

claim 20

wherein:

the database further associates rate premiums with the messages, and

the billing record identifies the rate premium of the message that is played.

22. A method providing sponsor supported communication services, comprising the steps of:

receiving entered digits from a caller, and

determining whether the entered digits include a code representing a request for a sponsor supported communication service,

if so, playing a message to the caller,

at the conclusion of the message, placing a call as dictated by caller input.

23. The method of

claim 22

, wherein the caller input is entered digits.

24. The method of

claim 22

, wherein the caller input is a spoken command.

25. The method of

claim 22

, further comprising the steps of:

monitoring caller activity, and

when the caller requests to be connected to a contact associated with the played message, placing a call connection between the caller and the contact.

26. A method for integrating a provisioning of service and information announcements in a communication network, the method comprising the steps of:

storing an information announcement in a database associated with a switching node;

analyzing a request for a call connection routed through said switching node;

detecting in the analysis whether a caller is to be a recipient of a stored information announcement; and

completing the requested call connection to a termination point.

27. The method of

claim 26

, further comprising, when the caller is to be a recipient, a step of playing the information announcement prior to the completing step.

28. The method of

claim 26

, further comprising, when the caller is to be a recipient, a step of playing the information announcement subsequent to the completing step.

29. The method of

claim 26

, wherein the detecting step includes the steps of:

identifying the caller, and

determining whether the caller is a participant to sponsor supported communication services and, if so, the caller is to be a recipient of the stored information announcement.

30. The method of

claim 26

, wherein the detecting step determines the caller to be a recipient of the stored information announcement when the request includes a request for such an announcement to be played.

31. A method of providing an affinity group based telecommunication service, comprising:

identifying a caller to a new call completion request;

determining whether the caller is a member of an affinity group,

when the caller is a member of an affinity group, applying a call handling option to the call, the call handling option being indicative of the affinity group, and

thereafter, completing a call request.

32. The method of

claim 31

, wherein the applying step includes a step of generating a dial tone signal unique to the affinity group.

33. The method of

claim 31

, wherein the applying step includes steps of:

selecting a message related to the affinity group, and

playing the selected message to the caller.