Service supply method and service supply system

• US 20010049605A1
• Filed: 05/25/2001
• Published: 12/06/2001
• Est. Priority Date: 05/26/2000
• Status: Abandoned Application

• Current Assignee: Fujifilm Corporation (Fujifilm Holdings Corporation)
• Original Assignee: Fuji Photo Film Co Limited (Fujifilm Holdings Corporation)
• Inventors: Tanaka, Hiroshi, Ohkubo, Takeshi, Shimura, Kazuo
• Application Number:
  US09/864,457
• Publication Number:
  US 20010049605A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 10/0637 Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Abstract

A review service system capable of supplying a review service desired by a general practitioner such that the service fits desired conditions. Supplier information such as a location and an amount of spare time concerning each of a plurality of medical specialists is stored in a database in advance. The medical specialists are suppliers capable of supplying review services. A management center comprises: a supplier information acquire unit for acquiring supplier information; a customer information acquire unit for acquiring customer information concerning the review service desired by the general practitioner as the customer; and a matching unit for listing the medical specialists capable of supplying the review service that fits the conditions desired by the general practitioner from the database, deciding a medical specialist who best fits desired conditions, and allowing the customer and the supplier to correspond with each other, based on the supplier information and the customer information.

Claims

1. A service supply method, in which a customer receiving services and at least one of a plurality of suppliers capable of supplying a service desired by the customer are linked, and supply of said desired service from said supplier to said customer is enabled, comprising the steps of:

acquiring supplier information concerning at least one of a time when each of said suppliers can supply said service, a quality of service that each of said suppliers can supply, a location of each of said suppliers, and a fee constituting good value for the supply of said service via a network;

acquiring customer information concerning said service desired by said customer; and

allowing the customer who desires the supply of said desired service and the supplier capable of supplying the desired service to correspond with each other based on a plurality of items of said supplier information and said customer information acquired.

3. The service supply method according to any one of claims 1 and 2, wherein said service is a service associated with medical attention or a service associated with care.

2. A service supply method, in which a customer receiving services and at least one of a plurality of suppliers capable of supplying a desired service desired by the customer are linked and supply of said desired service from said supplier to said customer is enabled, comprising the steps of:

acquiring supplier information concerning at least one of a time when each of said suppliers can supply said service, a quality of service that each of said suppliers can supply, a location of each of said suppliers, and a fee constituting good value for the supply of said service;

storing the acquired supplier information in a database;

acquiring customer information concerning said service desired by said customer; and

allowing the customer who desires the supply of said desired service and the supplier capable of supplying the desired service to correspond with each other based on said acquired customer information and said supplier information read out from said database.

4. A service supply system, in which a customer receiving services and at least one of a plurality of suppliers capable of supplying a service desired by the customer are linked, and supply of said desired service from the supplier to said customer is enabled, comprising:

supplier information acquiring means for acquiring supplier information concerning at least one of a time when each of said suppliers can supply said service, a quality of service that each of said suppliers can supply, a location of each of said suppliers, and a fee constituting good value for the supplying of said service;

customer information acquiring means for acquiring customer information concerning said service desired by said customer; and

matching means for allowing the customer who desires the supply of said desired service and the supplier capable of supplying the desired service to correspond with each other based on a plurality of items of said supplier information and said customer information acquired.

5. The service supply system according to

claim 4

, said system further comprising:

a database for storing said supplier information.

6. The service supply system according to any one of claims 4 and 5, wherein said service is a service associated with medical attention or a service associated with care.