Method and apparatus for dynamic business management

• US 20010049615A1
• Filed: 12/19/2000
• Published: 12/06/2001
• Est. Priority Date: 03/27/2000
• Status: Abandoned Application

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Wong, Christopher L., Jackson, Edward L., Zepecki, John F.
• Application Number:
  US09/742,458
• Publication Number:
  US 20010049615A1
• Time in Patent Office: Days
• US Class Current: 705/8
• CPC Class Codes: G06Q 10/063112 Skill-based matching of a person or a group to a task
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A method and apparatus for dynamic business management. One embodiment includes a method for workforce procurement and management using a hosted network application. The method comprises maintaining a plurality of modules accessible at varying levels to different participants in a workforce procurement and management process. The modules include: an exchange module comprising a search function; a fulfillment module comprising; a resource management module comprising a work journal function; a knowledge management module comprising a reporting function and an analysis function; and a supplier management module comprising a digital portfolio function. The method includes maintaining a database coupled to the plurality of modules.

Claims

1. A method for workforce procurement and management using a hosted network application, the method comprising:

maintaining a plurality of modules accessible at varying levels to different participants in a workforce procurement and management process, the modules comprising,

an exchange module comprising a search function;

a skills fulfillment module comprising,

a skills requirement function for specifying skills required for a project; and

a settlement function for tracking expenditures on a project;

resource management module comprising a work journal function for collecting information about the activity of an individual contractor;

a knowledge management module comprising a reporting function and an analysis function; and

maintaining a database coupled to the plurality of modules.

2. The method of

claim 1

, wherein the exchange module further comprises:

a sourcing function for specifying sourcing preference and rules for a project; and

a transaction management function for managing a hiring process including sourcing, interviewing, and negotiation.

3. The method of

claim 1

, wherein the skills fulfillment module further comprises:

a request for proposal (RFP) function for entering an RFP;

a work order function for documenting terms and conditions of a project;

a purchase order function for generating a purchase order in response to an approved work order;

a logistics management function for facilitating the logistical components of a hiring process including management of blood testing, badging, and facilities;

a fulfillment management function for managing the fulfillment of sourcing requirements, including maintaining a status of sourcing requirements.

a risk management function for facilitating the pre-qualification of a contractor and a consultant and for monitoring compliance with government rules and regulations.

4. The method of

claim 1

, wherein the resource management module further comprises an expense reporting function.

5. The method of

claim 1

, wherein the plurality of modules further comprises:

a supply management module comprising a supplier network function and a digital portfolio function;

a supplier workbench module comprising a supplier workbench function; and

a common functions module comprising;

an administration function;

a workflow function;

a catalog function; and

an agreements function.

6. The method of

claim 1

, wherein the different participants include a contractor who is an individual contingent worker, a client who is an employee of an enterprise, a recruiter who sells a service of finding contingent workers, and a staffing supplier who sells a service of finding contingent workers, including finding multiple contingent workers to staff a project.

7. The method of

claim 6

, wherein the participant includes a contractor, a staffing supplier, and a recruiter, and wherein the predetermined criteria includes a list of staffing suppliers, and a list of skills, and wherein the predetermined criteria are generated by the analysis function.

8. The method of

claim 7

, wherein the different participants have varying levels of access to the hosted network application based upon attributes, wherein attributes include personal attributes associated with a participant, and enterprise attributes associated with an enterprise using the hosted network application.

9. The method of

claim 1

, wherein the work journal function comprises:

the contractor entering data into a work journal data entity, wherein the entered data comprises,

hours worked;

type of work done; and

comments regarding work done;

a client who is a manager reviewing the work journal data entity;

the manager approving the work journal data entity; and

the manager entering comments into the work journal data entity.

10. The method of

claim 5

, wherein the digital portfolio function comprises:

populating a digital portfolio data entity with data extracted from an electronic resume;

populating the digital portfolio data entity with data from systems external to the hosted network application; and

automatically updating the digital portfolio data entity with data from the work journal data entity.

11. The method of

claim 1

, wherein the search function comprises;

performing a search for a contractor based upon predetermined criteria entered by a participant;

performing a search for a contingent position based upon predetermined search criteria entered by the participant;

searching the database, including searching a plurality of digital portfolio data entities; and

searching a plurality of public databases that are not part of the hosted application.

12. The method of

claim 3

, wherein the work order function comprises;

a participant generating a work order based upon a successful search for a contractor;

at least one participant reviewing the work order at least one level in order to determine whether to approve the work order;

if the work order is not approved, returning the work order to a level below the level at which it was not approved; and

collecting data regarding the work order, approval, and failure to approve in the database, wherein the knowledge management module accesses the collected data.

13. The method of

claim 12

, wherein the work order function further comprises associating a purchase order with the work order when the work order is approved.

14. The method of

claim 1

, wherein the settlement function comprises:

submitting the approved work journal of a contractor to a staffing supplier associated with the contractor;

generating an invoice;

submitting the invoice to the manager for approval;

is the invoice is approved submitting the invoice to accounts payable for processing;

storing data regarding the settlement function in the database, wherein the knowledge management module accesses the stored data.

15. The method of

claim 3

, wherein the request for proposal function comprises:

receiving a request for proposal including a list of required contingent workers and their associated skills;

linking the request for proposal with a project specification that includes data regarding a project to be staffed;

generating a search based upon the request for proposal and the project specification, wherein the search uses the exchange module;

broadcasting at least part of the request for proposal to publicly accessible applications;

receiving responses to the request for proposal;

conducting bargaining based upon responses to the request for proposal including auctions and reverse auctions.

16. The method of

claim 1

, wherein the reporting function comprises generating at least one report using data including data generated by the plurality of modules and stored in the database.

17. The method of

claim 1

, wherein the analysis function comprises:

automatically performing an analysis of at least one report based upon criteria selected by a participant; and

the participant changing at least one attribute based upon a review of the analysis.

18. The method of

claim 1

, wherein the hosted network application is hosted on the Internet.

19. A system for workforce procurement and management using a hosted network application, comprising:

a plurality of web servers for hosting a workforce procurement and management application;

at least one database server;

at least one database for storing a plurality of data including the workforce procurement and management application, wherein the workforce procurement and management application includes a plurality of modules accessible at varying levels to different participants in a hosted workforce procurement and management process, the modules comprising,

an exchange module comprising a search function;

a skills fulfillment module comprising,

a skills requirement function for specifying skills required for a project; and

a settlement function for tracking expenditures on a project;

resource management module comprising a work journal function for collecting information about the activity of an individual contractor;

a knowledge management module comprising a reporting function and an analysis function; and

maintaining a database coupled to the plurality of modules.

20. The system of

claim 19

, wherein the exchange module further comprises:

a sourcing function for specifying sourcing preference and rules for a project; and

a transaction management function for managing a hiring process including sourcing, interviewing, and negotiation.

21. The system of

claim 19

, wherein the skills fulfillment module further comprises:

a request for proposal (RFP) function for entering an RFP;

a work order function for documenting terms and conditions of a project;

a purchase order function for generating a purchase order in response to an approved work order;

a logistics management function for facilitating the logistical components of a hiring process including management of blood testing, badging, and facilities;

a fulfillment management function for managing the fulfillment of sourcing requirements, including maintaining a status of sourcing requirements.

a risk management function for facilitating the pre-qualification of a contractor and a consultant and for monitoring compliance with government rules and regulations.

22. The system of

claim 19

, wherein the resource management module further comprises an expense reporting function.

23. The system of

claim 19

, wherein the plurality of modules further comprises:

a supply management module comprising a supplier network function and a digital portfolio function;

a supplier workbench module comprising a supplier workbench function; and

a common functions module comprising;

an administration function;

a workflow function;

a catalog function; and

an agreements function.

24. The system of

claim 19

, wherein the different participants include a contractor who is an individual contingent worker, a client who is an employee of an enterprise, a recruiter who sells a service of finding contingent workers, and a staffing supplier who sells a service of finding contingent workers, including finding multiple contingent workers to staff a project.

25. The system of

claim 24

, wherein the participant includes a contractor, a staffing supplier, and a recruiter, and wherein the predetermined criteria includes a list of staffing suppliers, and a list of skills, and wherein the predetermined criteria are generated by the analysis function.

26. The system of

claim 25

, wherein the different participants have varying levels of access to the hosted network application based upon attributes, wherein attributes include personal attributes associated with a participant, and enterprise attributes associated with an enterprise using the hosted network application.

27. The system of

claim 19

, wherein the work journal function comprises:

the contractor entering data into a work journal data entity, wherein the entered data comprises,

hours worked;

type of work done; and

comments regarding work done;

a client who is a manager reviewing the work journal data entity;

the manager approving the work journal data entity; and

the manager entering comments into the work journal data entity.

28. The system of

claim 23

, wherein the digital portfolio function comprises:

populating a digital portfolio data entity with data extracted from an electronic resume;

populating the digital portfolio data entity with data from systems external to the hosted network application; and

automatically updating the digital portfolio data entity with data from the work journal data entity.

29. The system of

claim 19

, wherein the search function comprises;

performing a search for a contractor based upon predetermined criteria entered by a participant;

performing a search for a contingent position based upon predetermined search criteria entered by the participant;

searching the database, including searching a plurality of digital portfolio data entities; and

searching a plurality of public databases that are not part of the hosted application.

30. The system of

claim 21

, wherein the work order function comprises;

a participant generating a work order based upon a successful search for a contractor;

at least one participant reviewing the work order at least one level in order to determine whether to approve the work order;

if the work order is not approved, returning the work order to a level below the level at which it was not approved; and

collecting data regarding the work order, approval, and failure to approve in the database, wherein the knowledge management module accesses the collected data.

31. The system of

claim 30

, wherein the work order function further comprises associating a purchase order with the work order when the work order is approved.

32. The system of

claim 19

, wherein the settlement function comprises:

submitting the approved work journal of a contractor to a staffing supplier associated with the contractor;

generating an invoice;

submitting the invoice to the manager for approval;

is the invoice is approved submitting the invoice to accounts payable for processing;

storing data regarding the settlement function in the database, wherein the knowledge management module accesses the stored data.

33. The system of

claim 21

, wherein the request for proposal function comprises:

receiving a request for proposal including a list of required contingent workers and their associated skills;

linking the request for proposal with a project specification that includes data regarding a project to be staffed;

generating a search based upon the request for proposal and the project specification, wherein the search uses the exchange module;

broadcasting at least part of the request for proposal to publicly accessible applications;

receiving responses to the request for proposal;

conducting bargaining based upon responses to the request for proposal including auctions and reverse auctions.

34. The system of

claim 19

, wherein the reporting function comprises generating at least one report using data including data generated by the plurality of modules and stored in the database.

35. The system of

claim 19

, wherein the analysis function comprises:

automatically performing an analysis of at least one report based upon criteria selected by a participant; and

the participant changing at least one attribute based upon a review of the analysis.

36. The system of

claim 19

, wherein the hosted network application is hosted on the Internet.

37. An electromagnetic medium containing executable instructions which, when executed in a processing system, cause the system to perform workforce management, wherein performing workforce procurement comprises:

receiving a staffing requirement for a projects;

searching a database of digital portfolios to find at least one suitable contractor for the project;

filling the staffing requirement with the at least one contractor; and

automatically updating a digital portfolio of the at least one contractor using data entered by the at least one contractor and at least one supervisor of the at least one contractor.

38. The electromagnetic medium of

claim 37

, wherein performing workforce management further comprises maintaining a work journal for the at least one contractor, including automatically updating work journal, using data input by the at least one contractor and at least one supervisor of the at least one contractor regarding job performance of the at least one contractor.

39. The electromagnetic medium of

claim 38

, wherein performing workforce management further comprises generating payments to the at least one contractor and to third parties using data from the work journal and invoice data entered by a manager.

40. The electromagnetic medium of

claim 39

, wherein performing workforce management further comprises generating reports regarding the project using data from the work journal.