Method and system for blind electronic warranty registration
First Claim
1. A method of collecting product registration information from a consumer, comprising:
- receiving consumer information from a consumer;
receiving the product registration information from the consumer;
associating the consumer information with the product registration information; and
making at least a portion of the product registration information available to third parties, while not making the consumer information available.
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Accused Products
Abstract
This invention relates to the field of data collection and utilization and, in particular, to a method and system for the electronic collection and utilization of product warranty registration information. A registration system and method centrally receives product registration information and communicates the information to third parties with associated consumer identifiers stripped of all personal consumer information to provided a secure and confidential way to register products and gain the maximum support and service from manufacturers and service providers. The registration system may also be linked to external product information sources to provide product notices, such as recall and safety notices, to consumers.
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Citations
63 Claims
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1. A method of collecting product registration information from a consumer, comprising:
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receiving consumer information from a consumer;
receiving the product registration information from the consumer;
associating the consumer information with the product registration information; and
making at least a portion of the product registration information available to third parties, while not making the consumer information available. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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27. A centralized product registration system, comprising:
a server system including;
a processor;
a product registration database having stored thereon a unique consumer account comprising personal information about a consumer, the product registration database also having stored therein product registration information, the consumer account being associated with a unique consumer identifier; and
wherein the processor is programmed to receive the product registration information from the consumer, store the product registration information in the consumer account associated with the consumer identifier, and whereby the consumer'"'"'s actual identity is kept anonymous by stripping the consumer'"'"'s personal information from the unique consumer identifier and product registration information. - View Dependent Claims (28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55)
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56. A centralized product registration system, comprising:
a server system interconnected to consumers and a plurality of third party information sources via a communications network, the server system including;
a product registration database for storing product registration information received from a consumer in a consumer account;
a first database for storing a product notice received from one third party of the plurality of information sources; and
a processor operative with software to notify consumers of the product notices and anonymously distribute the product registrations via the communications network. - View Dependent Claims (57, 58, 59, 60, 61, 62)
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63. A method of centrally collecting consumer product information from a variety of sources, comprising:
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linking a registration system to a communications network;
receiving the product information through the communications network;
matching the product information to product registrations stored in consumer accounts on the registration system;
identifying the product registrations by unique consumer identifiers so that the product registrations can be communicated anonymously.
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Specification