Method and system for supplying management services from a service centre for a plurality of industrial cleaning processes or machines
First Claim
1. Method for supplying management services for a plurality of industrial cleaning processes or machines at remote sites and/or operated by different organisations, characterized by providing a service centre computer with a database for storing process/machine information together with a process/machine identification, obtaining information on the processes/machines in the service centre computer, processing the information to generate reports on the processes or operation of the machines of a plurality of organisations, providing a website via which each organisation can obtain the reports on its processes or machines.
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Accused Products
Abstract
A method is described for supplying management services for a plurality of industrial cleaning processes or machines at remote sites and/or operated by different organizations. A service center computer is provided with a database for storing process/machine information together with a process/machine identification. Information on the processes/machines is obtained in the service center computer and the information is processed to generate reports on the processes or operation of the machines of a plurality of organizations. A website is provided via which each organization can obtain the reports on its processes or machines. In a system for supplying management services for a plurality of industrial cleaning processes or machines at remote sites and/or operated by different organizations, a service center computer is operated by a service organization at a location remote from the location(s) of the local units. The service center computer has a database for storing process/machine information together with a process/machine identification. Information on the processes/machines is obtained by the service center computer, which is programmed with an algorithm to generate reports on the processes or operation of the machines by means of the process/machine information. A server provides a website via which the reports can be obtained by means of a client computer.
66 Citations
11 Claims
- 1. Method for supplying management services for a plurality of industrial cleaning processes or machines at remote sites and/or operated by different organisations, characterized by providing a service centre computer with a database for storing process/machine information together with a process/machine identification, obtaining information on the processes/machines in the service centre computer, processing the information to generate reports on the processes or operation of the machines of a plurality of organisations, providing a website via which each organisation can obtain the reports on its processes or machines.
- 7. System for supplying management services for a plurality of industrial cleaning processes or machines at remote sites and/or operated by different organisations, characterized by a service centre computer operated by a service organisation at a location remote from the location(s) of the local units, said service centre computer having a database for storing process/machine information together with a process/machine identification, means for obtaining information on the processes/machines, wherein the service centre computer is programmed with an algorithm to generate reports on the processes or operation of the machines by means of said process/machine information, wherein a server provides a website via which the reports can be obtained by means of a client computer.
Specification