METHOD AND APPARATUS FOR DELIVERING PERSONALIZED BROADCAST MESSAGES

• US 20020001371A1
• Filed: 05/29/1998
• Published: 01/03/2002
• Est. Priority Date: 05/29/1998
• Status: Abandoned Application

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: GOLDBERG, RANDY G., HANSON, BRUCE LOWELL, SACHS, RICHARD M.
• Application Number:
  US09/087,568
• Publication Number:
  US 20020001371A1
• Time in Patent Office: Days
• US Class Current: 379/88.22
• CPC Class Codes: H04M 2203/2016 Call initiation by network rather than by subscriber
• CPC Class Codes: H04M 3/465 Arrangements for simultaneously calling a number of substations until an answer is obtained
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects
• CPC Class Codes: H04M 3/53375 Message broadcasting

Abstract

A method and apparatus for delivering personalized broadcast messages is disclosed. In accordance with one embodiment of the present invention, a broadcast message that is to be delivered to several recipients is stored in a network broadcast message database. Access numbers for each intended recipient of the broadcast message are stored in a recipient database in the network. The sender of the broadcast message generates a personalized message for each intended recipient and stores each personalized message in the recipient database. A message delivery module in the network retrieves the access number for each intended recipient from the recipient database and establishes a communications connection with each intended recipient. The message delivery module also retrieves the stored personalized message that is associated with the intended recipient and the stored broadcast message from the broadcast message database. The message delivery module provides the personalized message and the broadcast message to the intended recipient.

Claims

1. A method for providing a broadcast message to an intended recipient comprising the steps of:

storing a broadcast message in a database;

storing an access number for an intended recipient of the broadcast message in said database;

storing a personalized message for the intended recipient in said database;

initializing the establishment of a communications connection with the intended recipient by utilizing said access number for the intended recipient;

accessing the broadcast message and the personalized message for the intended recipient; and

providing the broadcast message and the personalized message to the intended recipient over the communications connection.

2. The method of claim 1 wherein said access number for the intended recipient is a telephone number.

3. The method of claim 1 wherein said access number for the intended recipient is an electronic mail (e-mail) address.

4. The method of claim 1 wherein said access number for the intended recipient is a facsimile telephone number.

5. The method of claim 1 wherein said communications connection is established over a telephone network.

6. The method of claim 1 wherein said communications connection is established over an integrated services network.

7. The method of claim 1 wherein the step of providing the broadcast message and the personalized message to the intended recipient over the communications connection comprises the step of transmitting a written communication to the intended recipient.

8. The method of claim 7 wherein the written communication is an electronic mail message.

9. The method of claim 7 wherein the written communication is a facsimile document.

10. The method of claim 1 wherein the step of providing the broadcast message and the personalized message to the intended recipient over the communications connection comprises the step of transmitting an oral communication to the intended recipient.

11. The method of claim 1 wherein the step of storing a personalized message for the intended recipient comprises the steps of storing a first personalized message for the intended recipient and storing a second, alternative personalized message for the intended recipient.

12. The method of claim 11 wherein the step of accessing the broadcast message and the personalized message for the intended recipient includes the step of selecting one of said first personalized message and said second, alternative personalized message for providing the selected message to the intended recipient.

13. The method of claim 1 further comprising the step of querying a sending party of said broadcast message to determine if the sending party desires to generate a personalized message for the intended recipient.

14. The method of claim 1 wherein said stored personalized message for the intended recipient is an oral message input to said network by a sending party.

15. The method of claim 1 wherein said stored personalized message for the intended recipient is a written communication input to said network by the sending party.

16. The method of claim 1 further comprising the steps of:

storing a second broadcast message in a database;

accessing the second broadcast message and the personalized message for the intended recipient; and

providing the second broadcast message and the personalized message to the intended recipient over the communications connection.

17. An apparatus for providing a personalized broadcast message to an intended recipient via a network, comprising:

a broadcast message database;

a recipient database, said recipient database storing an access number for an intended recipient of a broadcast message and a personalized message for the intended recipient; and

a message delivery module coupled to said broadcast message database and said recipient database.

18. The apparatus of claim 17 wherein said access number for the intended recipient is a telephone number.

19. The apparatus of claim 17 wherein said access number for the intended recipient is an electronic mail (e-mail) address.

20. The apparatus of claim 17 wherein said recipient database stores a first personalized message for the intended recipient and a second, alternative personalized message for the intended recipient.

21. A method for personalizing a broadcast message delivered to an intended recipient via a network, comprising the steps of:

receiving a personalized message for an intended recipient at a network;

associating the personalized message for the intended recipient with a broadcast message to be delivered to the intended recipient; and

delivering said associated messages to the intended recipient.