Device and method for organizing and presenting worker tasks in a network-based portal environment

• US 20020007300A1
• Filed: 06/13/2001
• Published: 01/17/2002
• Est. Priority Date: 06/14/2000
• Status: Abandoned Application

• Current Assignee: Verticore Technologies
• Original Assignee: Verticore Technologies
• Inventors: Slatter, Michael
• Application Number:
  US09/880,674
• Publication Number:
  US 20020007300A1
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 67/56 Provisioning of proxy services store-and-forward switching systems in data switching networks H04L12/54
• CPC Class Codes: H04L 67/564 Enhancement of application control based on intercepted application data
• CPC Class Codes: H04L 67/567 Integrating service provisioning from a plurality of service providers
• CPC Class Codes: H04L 67/568 Storing data temporarily at an intermediate stage, e.g. caching
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]

Abstract

The present invention provides systems for generating and presenting tasks to at least one user include a workflow template memory that stores at least one workflow template. The workflow template identifies at least one task for the at least one user to complete. A workflow management component uses the workflow template to assign the at least one task to the at least one user. A graphical-user-interface at a client device associated with the at least one user displays the assigned task in a task field. When the at least one user selects the assigned task, a program connecting device provides the at least one user access to at least one of tools, information, and applications necessary for the at least one user to complete the assigned task.

Claims

1. A system for generating and presenting tasks to at least one user, the system comprising:

at least one workflow template memory;

the at least one workflow template memory storing at least one workflow template for a project;

the at least one workflow template identifying at least one task for at least one user to complete;

at least one workflow management component;

the at least one workflow management component uses the at least one workflow template to assign the at least one task identified by the at least one workflow template to the at least one user;

at least one client device capable of being associated with the at least one user;

the at least one client device comprises at least one graphical-user-interface associated with the at least one user

the at least one graphical-user-interface comprising at least a task field;

the task field displays the at least one task assigned to the at least one user by the at least one workflow management component on the at least one graphical-user-interface; and

at least one program connecting device to provide the at least one user access to at least one of tools, information, and applications to perform the at least one assigned task.

2. The system according to claim 1, further comprising:

at least one project generator;

the at least one project generator compiles at least one project indicated by at least one device;

the at least one project generator identifies one workflow template from the at least one workflow template memory based on the at least one project indicated by the device and supplies the one workflow template to the workflow management component.

3. The system according to claim 1, further comprising:

a task management device;

the task management device monitors a status of the at least one task and displays the status on the at least one graphical-user-interface.

4. A system according to claim 1, further comprising:

a task directing device;

the task directing devices causes the assignment of the at least one task to the at least one user based on at least one of role, responsibility, and group membership.

5. The system according to claim 3, wherein:

the task management device manages the flow of the at least one task from the at least one user to at least one other user when the at least one user completes the at least one tasks.

6. The system according to claim 1, comprising:

an assignment database, and

the assignment database identifies tasks that are to be performed by each user.

7. The system according to claim 6, wherein:

the workflow management component uses the assignment database to identify the at least one user to perform the at least one task.

8. A method performed on a processor for generating and presenting tasks to at least one user, the method comprising:

storing at least one workflow template that identifies at least one task to be completed by at least one user;

assigning the at least one identified task to the at least one user;

displaying the at least one assigned task to the at least one user on at least one graphical-user-interface displayed on at least one client device associated with the at least one user;

monitoring the at least one assigned task to identify at least one status of the at least one assigned tasks;

updating the status of the at least one assigned task;

selecting the at least one assigned task from the graphical-user-interface; and

accessing at least one application to perform the selected task at the at least one client device of the at least one user.

9. The method according to claim 8 wherein:

the monitoring step identifies the status of the at least one assigned tasks as at least one of standby, ready, in progress, pending, waiting, and complete.

10. The method according to claim 8, wherein:

the displaying step includes deleting the at least one assigned task from the display when the at least one assigned task is identified as complete.

11. The method according to claim 8, wherein:

the status of the at least one assigned task depends on the status of at least one other task assigned to at least one other user.

12. The method according to claim 8, wherein:

the displaying step displays information necessary for the at least one user to perform the at least one assigned task.

13. The method according to claim 8, comprising the steps of:

providing tools to perform the at least one assigned task to the at least one client device of the at least one user.

14. The method according to claim 8, wherein:

the assigning step assigns the at least one task to the at least one user based on at least one of role, responsibilities, group membership, training, and status.

15. A computer program product comprising:

a computer usable medium including computer readable code embodied therein for processing data to generate and present at least one task to at least one user, the computer usable medium comprising;

a workflow template module configured to store at least one workflow template that identifies at least one task for at least one user to complete for at least one project;

a workflow management component configured to use the at least one workflow template to assign the at least one task to the at least one user; and

a display module configured to generate and display at least one graphical-user-interface comprising at least a task field; and

a program connecting module configured to provide access for the at least one user to at least one application required to perform the at least one assigned task.

16. The computer program product according to claim 15 further comprising:

a project generator module configured to compile at least one project; and

the project generator module configured to use the at least one project to indicate to the workflow management component that workflow template stored in the workflow template module that the workflow management component should use to assign the at least one tasks.

19. The computer program product according to claim 15, comprising:

an assignment memory module configured to identify those tasks that are performed by each user.

20. The computer program product according to claim 15 further comprising:

a directing module configure to cause the workflow management component to assign the at least one task to the at least one user based on at least one of role, responsibilities, group membership, training, and status.

17. The computer program product according to clam 15, comprising:

a task management module configured to monitor a status of the assigned at least one task.

18. The computer program product according to claim 17 wherein:

the task management module is configured to identify the status as one of at least standby, ready, in progress, pending, waiting, and complete; and

the display module is configured to display the status.