Method and apparatus for forwarding caller identification for a credit card or calling card call to an automatic number identification system or a telephone network
First Claim
Patent Images
1. A method for providing automatic number identification (ANI) data to a called party comprising the steps of:
- determining whether ANI data received from a switch can identify a calling party;
retrieving additional ANI data stored in a database to further identify said calling party; and
forwarding said additional ANI data to said called party.
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Abstract
A telecommunication system enables a called party having a caller identification device to learn the identity of a calling party although the calling party is a credit card caller, a calling card caller, a caller using an Intelligent/Agent service, a caller using a pager or a caller connected to a PBX system. If the calling partys ANI does not fully identify the calling party, information stored in a database is used to supplement the ANI so that the calling party can be identified.
18 Citations
14 Claims
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1. A method for providing automatic number identification (ANI) data to a called party comprising the steps of:
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determining whether ANI data received from a switch can identify a calling party;
retrieving additional ANI data stored in a database to further identify said calling party; and
forwarding said additional ANI data to said called party. - View Dependent Claims (2, 3, 4, 5, 6)
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7. An apparatus for forwarding automatic number identification (ANI) to a called party comprising:
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a switch for routing a call by a calling party wherein said switch receives ANI data associated with said calling party;
a programmable device having a memory for storing data further identifying said calling party wherein said programmable device communicates with said switch;
circuitry located in said programmable device for comparing ANI data received from said switch and said stored data further identifying said calling party; and
a switch for forwarding data further identifying said calling party based on a result of said comparing circuitry. - View Dependent Claims (8, 9, 10, 11, 12, 13)
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14. A method of providing automatic number identification (ANI) data to a called party from a network, comprising the steps of:
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initiating a call from a voice-activated Agent;
determining if ANI data received from a switch identifies a calling party;
retrieving additional ANI data;
forwarding said additional ANI data;
comparing ANI data with additional ANI data to determine if additional ANI data further identifies calling party; and
forwarding to said called party said additional ANI data if additional ANI data further identifies calling party.
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Specification