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Methods and apparatus for providing information in response to telephonic requests

  • US 20020028665A1
  • Filed: 06/26/2001
  • Published: 03/07/2002
  • Est. Priority Date: 04/24/1998
  • Status: Abandoned Application
First Claim
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1. A method of providing a reply to a telephone caller, comprising the steps of:

  • receiving a message from a telephone caller during a telephone call;

    deriving supplemental information relating to at least one of the telephone caller and the telephone call;

    using the message from the caller in combination with the supplemental information to identify an appropriate reply to the message; and

    providing the reply to the caller.

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