Method and system for assigning and distributing work over a computer network
First Claim
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1. A system for assigning and distributing work over a computer network comprising:
- a) a central internet web server acting as a central coordinating site;
b) at least one remote terminal, in communication with said central internet web server;
c) a means for transferring a two-way data stream between said central internet web server and said at least one remote terminal;
d) a first database, in communication with said central internet web server, said first database containing at least one work project description;
e) a second database, in communication with said central internet web server, said second database containing a description of at least one agent, having a set of qualifications, seeking work assignments;
f) a means for screening the set of qualifications of said at least one agent such that access to said first data base is restricted to the at least one agent who has a set of qualifications that match a set of criteria related to said at least one work project description;
g) a means for accessing said first data base by said at least one agent to review said at least one work project; and
h) a means for accepting said at least one work project by said at least one agent;
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Abstract
The invention is a method and system for aligning a properly skilled external work force with a workflow task for a particular while maintaining control and quality assurance over the work product created for the business by the external workforce. The system enables the assignment and distribution of work via a computer network from a business customer having a particular task that requires a particular skill set, matching that to one or more agents over a computer network, and collecting and assimilating the at least a portion of the final work product for retrieval by the customer.
143 Citations
20 Claims
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1. A system for assigning and distributing work over a computer network comprising:
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a) a central internet web server acting as a central coordinating site;
b) at least one remote terminal, in communication with said central internet web server;
c) a means for transferring a two-way data stream between said central internet web server and said at least one remote terminal;
d) a first database, in communication with said central internet web server, said first database containing at least one work project description;
e) a second database, in communication with said central internet web server, said second database containing a description of at least one agent, having a set of qualifications, seeking work assignments;
f) a means for screening the set of qualifications of said at least one agent such that access to said first data base is restricted to the at least one agent who has a set of qualifications that match a set of criteria related to said at least one work project description;
g) a means for accessing said first data base by said at least one agent to review said at least one work project; and
h) a means for accepting said at least one work project by said at least one agent;
- View Dependent Claims (2, 3, 4, 5, 6)
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8. A system for assigning and distributing work over a computer network comprising:
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a) a central internet web server acting as a central coordinating site;
b) a plurality of remote terminals, each of said plurality of remote terminals being in communication with said central internet web server;
c) a means for transferring a two-way data stream between said central internet web server and each of said plurality of remote terminal;
d) a first database, in communication with said central internet web server, said first database containing a plurality of work project descriptions;
e) a second database, in communication with said central internet web server, said second database containing a description of a plurality of agents seeking work assignments;
f) a means for screening the set of qualifications each of said plurality of agents such that access to said first data base is restricted to each of said plurality of agents who has a set of qualifications that match a set of criteria related to one of said plurality of work project descriptions;
g) a means for accessing said first data base by one of said plurality of agents whereby that one agent is able to review only a selection of said plurality of work projects that have a set of criteria that match the set of qualifications of that one agent;
h) a means for accepting at least one of said plurality of work projects selected for review by one of said plurality of agents; and
i) a means for locking out each of said plurality of agents from reviewing said work assignment after said one of said plurality of agents has accepted the at least one of said plurality of work projects. - View Dependent Claims (9, 10, 11, 12, 13, 15, 16, 17, 18, 19, 20)
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14. A method for assigning and distributing work over a computer network having a central internet web server acting as a central coordinating site;
- a plurality of remote terminals, each of said plurality of remote terminals being in communication with said central internet web server;
a means for transferring a two-way data stream between said central internet web server and each of said plurality of remote terminal;
a first database, in communication with said central internet web server, said first database containing a plurality of work project descriptions;
a second database,, in communication with said central internet web server, said second database containing a description of a plurality of agents seeking work assignments;
a means for accessing said first data base by each of said plurality of agents to review said plurality of work projects;
a means for accepting at least one of said plurality of work projects by at least one of said plurality of agents; and
a means for locking out each of said plurality of agents from reviewing said work assignment after said at least one of said plurality of agents has accepted said at least one of said plurality of work projects;
comprising the steps of;
a) posting a plurality of work project description on the central internet web server;
b) having each of the plurality of agents review said plurality of work project descriptions;
c) having one of said set of plurality of agents accept one of said plurality of work project descriptions;
d) locking out all other agents of said set of said plurality of agents from accessing the work project description accepted by the one of said set of plurality of agents; and
e) repeating steps b-d for each work project description of said set of said plurality of work project descriptions.
- a plurality of remote terminals, each of said plurality of remote terminals being in communication with said central internet web server;
Specification