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Information providing method and system

  • US 20020046140A1
  • Filed: 10/09/2001
  • Published: 04/18/2002
  • Est. Priority Date: 10/18/2000
  • Status: Active Grant
First Claim
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1. An information providing method of providing to a customer information concerning an apparatus used by the customer by using a data communication network, comprising:

  • the reception step of receiving a condition associated with use of the apparatus from the customer using the apparatus via the data communication network;

    the data processing step of preparing information concerning the apparatus under the condition received in the reception step, by using secret apparatus data concerning the apparatus under the management of a supplier of the apparatus; and

    the transmission step of transmitting to the customer via the data communication network the information prepared in the data processing step.

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