Application server delivery of information to customers from multiple sources
First Claim
1. A computer method of content delivery to a customer, the method comprising:
- receiving multiple channels of content at a service headend connection for customer viewing;
receiving information from the customer relating to customer viewing;
determining a selected one of the channels of content likely to be of interest to the customer, based on the received information; and
providing the selected content.
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Accused Products
Abstract
Information from multiple sources is provided to customers, wherein multiple channels of content are received at a service headend connection for customer viewing, information is received from the customer relating to customer viewing, and a selected channel of content likely to be of interest to the customer is determined, based on the received customer viewing information. Information about the selected channel is automatically provided to the customer. A client delivery agent at a customer location is responsible for monitoring and collecting information relating to customer viewing of content from among the multiple channels of content that are available. The collected customer viewing information is periodically uploaded to the headend connection, where it is accumulated in a database and is analyzed for channels of content likely to be of interest.
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Citations
20 Claims
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1. A computer method of content delivery to a customer, the method comprising:
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receiving multiple channels of content at a service headend connection for customer viewing;
receiving information from the customer relating to customer viewing;
determining a selected one of the channels of content likely to be of interest to the customer, based on the received information; and
providing the selected content. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system of providing content delivery to a customer, the system comprising:
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a client delivery application that monitors and collects information relating to customer viewing of content from among multiple channels of content; and
a network connection at the client delivery application to a service headend that provides the multiple channels of content, wherein the service headend receives the information regarding customer viewing of content, and includes a service delivery application that determines a selected channel of content likely to be of interest to the customer in response to the received information relating to customer viewing. - View Dependent Claims (10, 11, 12, 13, 15, 16, 17, 18)
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14. A system that provides information content delivery to a customer, the system comprising:
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a service headend that provides multiple channels of information content for viewing by the customer; and
a service delivery application executing on a receiving device that receives information relating to customer viewing from a client delivery application, wherein the service delivery application executes on the receiving device to monitor and collect information relating to customer viewing of content from among the multiple channels of information content, and the service delivery application determines a selected channel of content likely to be of interest to the customer in response to the received information relating to customer viewing.
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19. A system that delivers content to a customer, the system comprising one or more processors that execute program instructions and receive a data set, wherein the program instructions are executed to cause the processor to:
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receive multiple channels of content at a service headend connection for customer viewing;
receive information from the customer relating to customer viewing;
determine a selected one of the channels of content likely to be of interest to the customer, based on the received information and providing the selected content.
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20. A program product for use in a computer system that executes program steps recorded in a computer-readable media to perform a method for delivering content to a customer, the program product comprising:
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a recordable media;
a program of computer-readable instructions executable by the computer system to perform operations comprising;
receiving multiple channels of content at a service headend connection for customer viewing;
receiving information from the customer relating to customer viewing;
determining a selected one of the channels of content likely to be of interest to the customer, based on the received information; and
providing the selected content.
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Specification