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Concentrated maintenance management method and concentrated maintenance management system for portable telephone system utilizing the internet

  • US 20020049053A1
  • Filed: 10/19/2001
  • Published: 04/25/2002
  • Est. Priority Date: 10/19/2000
  • Status: Abandoned Application
First Claim
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1. A centralized maintenance management method for a portable telephone system which makes use of the Internet, comprising the steps of:

  • accessing an information providing server of a portable telephone system centralized maintenance management center over the Internet from a maintenance terminal by a maintenance engineer who performs fault diagnosis and recovery operations of said portable telephone system; and

    searching a database server in which fault data and a diagnosis dictionary are stored through said information providing server so that data necessary for fault diagnosis and fault recovery are acquired by said maintenance terminal.

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