Product repairing method and product repairing apparatus
First Claim
1. A product repairing method comprising the steps of:
- receiving a request from a first repair subscriber for repairing a product;
selling a replacement part to said first repair subscriber in response to the request, provided that the replacement part necessary for said requested repair is in stock;
retrieving second repair subscribers holding said replacement part by means of a computer storing a subscribers data base accumulating information on a plurality of repair subscribers, and procuring said replacement part from one of the second repair subscribers, provided that said replacement part necessary for the requested repair is not in stock; and
repairing said product by using said replacement part.
1 Assignment
0 Petitions
Accused Products
Abstract
A product repairing community is composed of a manufacturer and a plurality of users. A repair subscribers'"'"' site is provided on the Internet and managed by the manufacturer in such a way that any users may access the site by way of the Internet. The repair subscribers'"'"' site is provided with a replacement part sales section, a repair reception section, a replacement part procuring section, and an escrow section. The manufacturer is responsible for the management of the replacement parts possessed by the repair subscribers and also the repair subscribers data base containing information on which repair subscribers possess which replacement parts. The manufacturer utilizes the repair subscribers'"'"' site for selling replacement parts of which the compulsory storage periods have expired, receiving requests for repairs, buying replacement parts possessed by users and settling the accounts for selling and buying replacement parts.
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Citations
8 Claims
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1. A product repairing method comprising the steps of:
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receiving a request from a first repair subscriber for repairing a product;
selling a replacement part to said first repair subscriber in response to the request, provided that the replacement part necessary for said requested repair is in stock;
retrieving second repair subscribers holding said replacement part by means of a computer storing a subscribers data base accumulating information on a plurality of repair subscribers, and procuring said replacement part from one of the second repair subscribers, provided that said replacement part necessary for the requested repair is not in stock; and
repairing said product by using said replacement part. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A product repairing apparatus comprising:
an input/output device connectable to a plurality of repair subscribers, said input/output device having;
a repair reception section adapted to receive an input of a request for a repair of a product from one of said repair subscribers;
a replacement part sales section adapted to input/output information on a possible sale of the replacement part to the requesting repair subscriber provided that the replacement part necessary for the requested repair is in stock; and
a replacement part procuring section adapted to input/output information on a procurement of the replacement part from any of the repair subscribers other than the repair subscriber requesting the repair provided that the replacement part is not in stock; and
a memory device storing information on said repair subscribers as a data base. - View Dependent Claims (8)
Specification