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Integrated communication center functionality for WAP devices

  • US 20020054579A1
  • Filed: 12/14/2001
  • Published: 05/09/2002
  • Est. Priority Date: 12/10/1999
  • Status: Abandoned Application
First Claim
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1. An Internet-connected wireless access protocol service provider (WAP-SP), comprising:

  • a wireless communication interface for communicating with a WAP enabled appliance;

    a telephony communication interface; and

    a software suite;

    characterized in that the software suite presents an interface to a user at the WAP-enabled appliance, enabling the user to initiate a call, and then routes the call according to pre-programmed rules in response to the user initiation.

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