Method and system for placing and filling remote orders

• US 20020059111A1
• Filed: 10/25/2001
• Published: 05/16/2002
• Est. Priority Date: 10/25/2000
• Status: Abandoned Application

• Current Assignee: National Aeronautics and Space Administration (Government of the United States of America)
• Original Assignee: National Aeronautics and Space Administration (Government of the United States of America)
• Inventors: Luther, Peter, Ding, Robert Jeffrey
• Application Number:
  US09/983,594
• Publication Number:
  US 20020059111A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing

Abstract

A method and system are provided for filling remote orders placed by customers. A customer location is identified where the customer is currently located and vendors close to the customer location are determined. A desired vendor request is received from the customer and placement of an order is facilitated from a customer directly to the desired vendor using a direct link. In one particular embodiment, the customer makes a delivery request to receive the prepared order using an identification tag to identify the previously placed order and subsequently the customer is provided with the order prepared using an automated delivery system.

Claims

1. A method for filling orders, said method comprising the steps of:

identifying a customer location where a customer is currently located in response to a general vendor request from the customer;

determining vendors close to the customer location;

sending to the customer a vendor listing based on the customer location;

receiving a desired vendor request from the customer; and

facilitating placement of an order from a customer to the desired vendor via a direct link between the customer and the desired vendor.

2. The method of claim 1, wherein said step of identifying a customer location comprises using a global positioning system to determine the customer location.

3. The method of claim 1, wherein said step of identifying a customer location comprises using a wireless communication network to determine the customer location.

4. The method of claim 1, wherein said step of determining vendors close to the customer location is based on time or distance the customer is from the desired vendor.

5. The method of claim 1, further comprising the steps of:

receiving a plurality of orders; and

prioritizing the plurality of orders received according to one of time or distance that a respective customer is from the desired vendor.

6. The method of claim 1, wherein said facilitating placement of an order step comprises supplying the customer with one of a telephone number, radio frequency and Internet IP address of the desired vendor so as to provide the direct link between the customer and the desired vendor.

7. The method of claim 1, further comprising the steps of:

receiving a remote order by the desired vendor from the customer;

assigning an identification tag corresponding to the order;

preparing the order;

receiving a delivery request to receive the prepared order by the customer using the identification tag; and

providing the order to the customer using an automated delivery system.

8. The method of claim 7, wherein said providing the order to the customer comprises locating the order in a compartment accessible via the identification tag.

9. The method of claim 7, wherein said providing the order to the customer comprises transporting the order to the customer using the automated delivery system.

10. A method for placing orders and filling orders placed by a customer, said method comprising the steps of:

sending a vendor request from a customer to an order control center;

establishing a customer location at which the customer is currently located;

receiving by the customer of a list of vendors close to the customer location;

selecting a desired vendor by the customer;

placing an order by the customer with the desired vendor;

receiving by the customer of an identification tag corresponding to the order; and

after arrival of the customer at the desired vendor, receiving by the customer of the order via an automated delivery system upon presenting the identification tag.

11. The method of claim 10, wherein said step of establishing a customer location comprises using a global positioning system to determine the customer location.

12. The method of claim 10, wherein said step of establishing a customer location comprises using a wireless communication network to determine the customer location.

15. The system of claim 14, further comprising an automatic location system to identify where the customer is currently located.

16. The system of claim 15, wherein said automatic location system comprises a global positioning system.

17. The system of claim 15, wherein said automatic location system comprises a wireless communication network.

18. The system of claim 14, wherein said automatic delivery system comprises a plurality of compartments, each compartment being accessible via use of one of the respective identification tags.

19. The system of claim 14, wherein said automatic delivery system comprises a conveying system for transporting the order to the customer.

13. A method for filling orders, said method comprising the steps of:

identifying a customer location at which a customer is currently located in response to a general vendor request;

determining vendors close to the customer location;

sending to the customer a vendor listing based on the customer location;

receiving a desired vendor request from the customer;

receiving by the desired vendor a remote order placed by the customer;

assigning an identification tag corresponding to the order;

preparing the order;

receiving a delivery request to receive the prepared order by the customer using the identification tag; and

providing the order to the customer using an automated delivery system.

14. A system for filling remote orders placed by customers, said system comprising:

an order control center for determining vendors close to a customer location, for receiving a desired vendor request from a customer at the customer location and for facilitating placement of an order from the customer to the desired vendor via a direct link between the customer and the desired vendor;

a receiving device for receiving remote order requests from customers and for assigning a respective identification tag corresponding to each order; and

an automated delivery system adapted to receive a delivery request from customers using the respective identification tag of the customer and for delivering the respective order corresponding to the respective identification tag to the respective customer.