Distribution and notification system and method for filter replacement cartridges
First Claim
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1. A system for notifying customers comprising:
- means for receiving filter information from a customer;
means for computing a filter replacement date;
means for sending a message to a customer on message date that is related to the filter replacement date.
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Abstract
The present invention relates to a system and method for notifying customers. The system is designed to receive information from the customer related to a filter or a filtration system and equipment served by the filtration system, use that information to compute a replacement time for the filter; and contact the customer in one or more different ways at an appropriate time. Some of these forms of contact include sending reminder messages and automatically sending replacement parts or dispatching a service entity to change the filters at an appropriate time.
22 Citations
20 Claims
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1. A system for notifying customers comprising:
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means for receiving filter information from a customer;
means for computing a filter replacement date;
means for sending a message to a customer on message date that is related to the filter replacement date. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for notifying customers comprising the steps of:
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receiving, from a customer, information related to a filter;
using the information to compute a replacement time for the filter; and
providing a contact with the customer at the replacement time. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification