Structure for sales management via network
First Claim
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1. A main computer system connected via a radio network to a plurality of vending machines each having a unique identification number, a common electronic mail address being applied to said plurality of vending machines, and said main computer system comprising:
- a transmitting and receiving unit transmitting and receiving an electronic mail via said radio network; and
a data processing unit producing a complaint handling electronic mail including a complaint handling execution command having said identification number according to a complaint handling request electronic mail including complaint information and an identification number transmitted from said vending machines.
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Abstract
A plurality of vending machines are connected via a radio network to a main computer. A common electronic mail address is allocated to these vending machines. A unique identification number ID is allocated to each vending machine. The vending machine transmits electronic mails regularly and at the time of request for replenishment. The main computer manages sales status of each vending machine according to an identification number included in an electronic mail.
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Citations
7 Claims
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1. A main computer system connected via a radio network to a plurality of vending machines each having a unique identification number, a common electronic mail address being applied to said plurality of vending machines, and
said main computer system comprising: -
a transmitting and receiving unit transmitting and receiving an electronic mail via said radio network; and
a data processing unit producing a complaint handling electronic mail including a complaint handling execution command having said identification number according to a complaint handling request electronic mail including complaint information and an identification number transmitted from said vending machines. - View Dependent Claims (2)
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3. A client system comprising a plurality of vending machines each having a unique identification number and connected to a main computer system via a radio network,
a common electronic mail address being applied to said plurality of vending machines, and said plurality of vending machines each including a storing unit storing said identification number, a mail producing unit producing an electronic mail including sales status data and said identification number, and a transmitting unit transmitting said electronic mail to said main computer system via said radio network.
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5. A client system comprising a plurality of vending machines each having a unique identification number and connected to a main computer system via a radio network,
a common electronic mail address being applied to said plurality of vending machines, and said plurality of vending machines each including a storing unit storing said identification number, a sales management unit for selling an article, a data input terminal unit for accepting complaint information from a consumer, a complaint handling unit producing a complaint handling request mail including said complaint information and said identification number, and a transmitting unit transmitting and receiving an electronic mail including said complaint handling request mail to and from said main computer system via said radio network.
Specification