Internet based automated outbound message delivery method and system

• US 20020065890A1
• Filed: 11/29/2000
• Published: 05/30/2002
• Est. Priority Date: 12/03/1999
• Status: Abandoned Application

• Current Assignee: Ira Barron
• Original Assignee: Ira Barron
• Inventors: Barron, Ira
• Application Number:
  US09/725,544
• Publication Number:
  US 20020065890A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04L 51/48 Message addressing, e.g. address format or anonymous messages, aliases
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/2016 Call initiation by network rather than by subscriber
• CPC Class Codes: H04M 2203/205 Broadcasting broadcasting in packet switching networks H04L12/18
• CPC Class Codes: H04M 3/36 Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
• CPC Class Codes: H04M 3/465 Arrangements for simultaneously calling a number of substations until an answer is obtained
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects
• CPC Class Codes: H04M 3/53375 Message broadcasting
• CPC Class Codes: H04M 7/128 Details of addressing, directories or routing tables

Abstract

An Internet based, accessed, manipulated and administered automated outbound message delivery method and system. The present method and system allows the user to transmit a message to a database comprised of phone numbers, pager numbers, fax numbers, e-mail addresses and mailing addresses. A call initiator sets the message delivery parameters and the message is then transmitted to the database through a plurality of outgoing phone lines.

Claims

1. An automated outbound message delivery system for transmitting outbound messages comprising:

a means for creating a database having information selected from the group consisting of phone numbers, pager numbers, fax numbers, e-mail addresses and mailing addresses;

a means for editing said database;

a means for accessing said database;

a means for transmitting a stored message on an outgoing phone line;

a means for selecting a particular time of day for said stored message to be transmitted to said database;

a means for selecting a number of stored message transmission attempts to be made upon receipt of a busy, no answer, or fax signal;

a means for creating a recurring message event;

a means for predetermining the parameters of said message and event; and

a means for entering a text message to be stored and converted to a speech message, said speech message to be transmitted over an outgoing phone line to a database.

3. The automated outbound message delivery system of claim 1, further comprising a means for downloading a digital audio file to be stored and transmitted over an outgoing phone line to a database.

4. An automated outbound message delivery system of claim 1, further comprising a means for editing said stored message to be transmitted over an outgoing phone line to a database of phone numbers.

8. The system according to claim 1 wherein said system is internet based and is administered via a graphical user interface.

9. The system according to claim 1 wherein said system comprises a combination of an automated outbound message delivery system with a means for creating a database of phone numbers, pager numbers, fax numbers, e-mail addresses, and mailing addresses, said creating means including a means for having information input into data fields contained within a web page.

18. The system according to claim 1, further comprising a means for converting an unlimited number of text characters into speech to be stored as a message and transmitted over an outgoing phone line.

19. The system according to claim 1, further comprising buffering the transmission of messages to coincide with non-peak periods of activity for the Inter-Exchange Carrier providing the message delivery function.

2. An automated outbound message delivery system for transmitting outbound messages comprising:

a means for recording a voice message on-line to be stored and transmitted over an outgoing phone line to a database;

a means for playing a stored message, after an outgoing phone call connection has been established, to a database;

a means for playing said stored message upon connection to a voice mail system or answering machine;

a means for prompting the called party, by playing said stored message, after the outgoing connection has been established, to enter one of a plurality of different dial code responses or one of a plurality of voice responses;

a means for recording a touch-tone (digital) or audio response entered by a called party;

a means for compiling and retrieving said response;

a means for delivering said response through facsimile, e-mail, or over the Internet; and

a means for retrieving said responses.

5. The system according to claim 2, further comprising a means for requesting and receiving an electronic version of a log indicating the success or failure of call connections in a messaging event.

6. The system according to claim 2, further comprising a means for delivering an electronic version of a log indicating the success or failure of connections in a messaging event.

7. The system according to claim 2, further comprising a means for requesting and receiving a paper copy version of a log indicating the success or failure of connections in a messaging event.

10. An automated outbound message delivery system for transmitting outbound messages comprising:

creating a database having information selected from the group consisting of phone numbers, pager numbers, fax numbers, e-mail addresses and mailing addresses;

editing said database;

accessing said database;

transmitting a stored message on an outgoing phone line;

selecting a particular time of day for said stored message to be transmitted to said database;

selecting a number of stored message transmission attempts to be made upon receipt of a busy, no answer, or fax signal;

creating a recurring message event;

predetermining the parameters of said message and event; and

entering a text message to be stored and converted to a speech message, said speech message to be transmitted over an outgoing phone line to a database.

12. The method according to claim 10, further comprising transmitting a combined broadcast e-mail and voice message.

13. The method according to claim 10, further comprising charging on a per-message or charge per minute pricing basis.

14. The method according to claim 10, further comprising the utilization of an e-commerce engine.

15. The method according to claim 10, further comprising the capability to accept payment by credit card.

16. The method according to claim 10, further comprising an implimenting Internet based marketing and charging a referral fee.

17. The system according to claim 10, wherein the improvement comprising, the use of a web interface to handle fees for sales referrals combined with an outbound message delivery method.

20. The method according to claim 10, further comprising using Internet based targeted advertising.

21. The method according to claim 10, further comprising providing a Marketing method for banner advertising and co-branding in which companies and organizations co-brand with CallMachine.com™

so that the web page that a user interacts with appears to be presented by them.

22. The method according to claim 10, further comprising providing a Marketing method for banner advertising and co-branding in which companies and organizations purchase customer specific banner advertising that appears on a web page.

11. An automated outbound message delivery system for transmitting outbound messages comprising:

recording a voice message on-line to be stored and transmitted over an outgoing phone line to a database;

playing a stored message, after an outgoing phone call connection has been established, to a database;

playing said stored message upon connection to a voice mail system or answering machine;

prompting the called party, by playing said stored message, after the outgoing connection has been established, to enter one of a plurality of different dial code responses or one of a plurality of voice responses;

recording a touch-tone (digital) or audio response entered by a called party;

compiling and retrieving said response;

delivering said response through facsimile, e-mail, or over the Internet; and

retrieving said responses.