DSL demo kiosk

• US 20020065909A1
• Filed: 11/29/2000
• Published: 05/30/2002
• Est. Priority Date: 11/29/2000
• Status: Abandoned Application

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: Han, Pil Kyu
• Application Number:
  US09/725,619
• Publication Number:
  US 20020065909A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: H04L 67/12 specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

A Digital Subscriber Line (DSL) demonstration kiosk located in a store is configured to transmit its dynamically allocated Internet Protocol (IP) address to a centrally located monitoring computer. The centrally located monitoring computer receives the IP address, and starts to “ping” the kiosk to determine if the kiosk is “alive.” The centrally located monitoring system additionally tracks the usage and usability of the kiosk, and receives information on whether a sale of a demonstrated service has taken place, and if so, which kiosk location or salesperson was responsible for the sale.

Claims

1. A method of indicating the status of a Digital Subscriber (DSL) demonstration kiosk to a centrally located monitoring station, the method comprising the steps of:

establishing a DSL demonstration kiosk at a location accessible for users to sample the services offered by a DSL connection;

connecting the DSL demonstration kiosk to the centrally located monitoring station, said centrally located monitoring station comprising a server computer and a ping utility;

transmitting to the centrally located monitoring station an Internet Protocol (IP) address assigned to the DSL demonstration kiosk; and

periodically transmitting a first message to the centrally located monitoring station, the first message indicative of the status of the DSL demonstration kiosk.

2. The method of claim 1, further comprising the step of:

periodically receiving a ping signal from the centrally located monitoring station.

3. The method of claim 2, wherein the first message is transmitted in response to a ping signal received from the centrally located monitoring station.

4. The method of claim 1, further comprising the step of:

Retransmitting the DSL demonstration kiosk'"'"'s IP address upon a reboot of the kiosk.

5. The method of claim 1, wherein the first message comprises recorded customer activity at the DSL demonstration kiosk.

6. A method of monitoring a DSL demonstration kiosk from a centrally located monitoring station, the method comprising the steps of:

establishing a connection with the DSL demonstration kiosk;

periodically transmitting a ping signal to the DSL demonstration kiosk;

waiting to receive a first message at a predetermined time, said message indicative of whether the DSL demonstration kiosk is in service;

if the first message is not received at the predetermined time, then recording the time at which the failure of the arrival of the first message is detected; and

generating an alerting message.

7. The method of claim 6 wherein the step of transmitting the ping signal to the DSL demonstration kiosk further comprises the step of:

determining an Internet Protocol (IP) address at which a ping signal may be transmitted to the DSL demonstration kiosk; and

transmitting the ping signal to the IP address.

8. The method of claim 7, wherein the IP address is determined by looking up in a database.

9. The method of claim 7, wherein the IP address is determined from a message received from the DSL demonstration kiosk.

10. The method of claim 6, further comprising the step of:

transmitting the alerting message.

11. The method of claim 10, wherein the alerting message is transmitted to a pager.

12. The method of claim 10, wherein the alerting message is transmitted to a telephone number.