System and method for wide area network and telco infrastructure integration

• US 20020067714A1
• Filed: 09/28/2001
• Published: 06/06/2002
• Est. Priority Date: 09/28/2000
• Status: Abandoned Application

• Current Assignee: Louis M. Crain, Steven F. Hamilton, Tony Lam
• Original Assignee: Louis M. Crain, Steven F. Hamilton, Tony Lam
• Inventors: Lam, Tony, Crain, Louis M., Hamilton, Steven F.
• Application Number:
  US09/966,371
• Publication Number:
  US 20020067714A1
• Time in Patent Office: Days
• US Class Current: 370/352
• CPC Class Codes: H04Q 3/0045 involving hybrid, i.e. a mixture of public and private, or multi-vendor systems

Abstract

Apparatus and methods for integrating multi-mode communication modalities are implemented in a communication platform nexus which is coupled to the public switch telephone network, a wide area data network and a wireless communication network. The communication platform receives communication attempts directed at a subscriber, from communication devices without regard to their underlying network transport medium. The platform receives and processes communication attempts and forwards attempted communications to the subscriber over all of the communication media available to the platform, simultaneously. Caller-id information is directed to a subscriber along with an interactivity option selection list, over a wide area data network link. A subscriber enters interaction options selections as call control signals and forwards the signals to the platform over the wide area data network link. The communication platform manages incoming communications, in accordance with the call control signals, so as to notify the subscriber of a communication attempt regardless of the subscriber'"'"'s location and the form of communication device with which they are presently equipped.

Claims

1. In a telecommunication system coupled to communicate between a public switched telephone network (PSTN), a wide area data network, and a wireless communication network, a method for controlling the acceptance or rejection of a telephone call over a wide area data network link, the method comprising:

providing a remote data terminal device coupled to the wide area data network;

providing a communication platform configured as a switch, the platform coupled to communicate over the public switched telephone network (PSTN), the wide area data network, and the wireless communication network;

establishing a communication link between the remote data terminal device and the communication platform using a wide area data network link;

receiving a telephone communication attempt, directed at a subscriber, over the PSTN by the communication platform;

generating an alert notification to the subscriber of the telephone communication attempt; and

forwarding the alert notification to the subscriber over the public switched telephone network (PSTN), the wide area data network, and the wireless communication network simultaneously.

2. The method according to claim 1, further comprising:

offering the subscriber an interactivity option selection list over the wide area data network link;

acquiring ANI/CLID/CNID information from the telephone communication attempt; and

displaying acquired ANI/CLID/CNID information to the subscriber over the wide area data network link.

3. The method according to claim 2, further comprising:

translating said ANI/CLID/CNID information from text to voice; and

generating a voice analog signal, whereby the ANI/CLID/CNID information is read to a subscriber wireless communication device over the wireless communication network.

4. The method according to claim 3, wherein the subscriber wireless communication device is one selected from the group consisting of a pager, a two-way pager, a personal digital assistant, an RF coupled wireless laptop computer, an IR coupled wireless laptop computer, and a cellular telephone.

5. In a telecommunication system coupled to communicate between a public switched telephone network (PSTN), a wide area data network, and a wireless communication network, a method for controlling the acceptance or rejection of a telephone call over a wide area data network link, the method comprising:

providing a remote data terminal device coupled to the wide area data network;

providing a communication platform configured as a switch, the platform coupled to communicate over the public switched telephone network (PSTN), the wide area data network, and the wireless communication network;

establishing a communication link between the remote data terminal device and the communication platform using a wide area data network link;

receiving a telephone communication attempt, directed at a subscriber, over the PSTN by the communication platform;

consulting a subscriber database of feature flags;

determining whether a security flag is enabled;

generating an IVRS request for a calling party to enter a security code;

performing a match between the entered security code and a code sequence associated to the subscriber; and

forwarding the telephone communication attempt to the subscriber if a match is found between the entered security code and the code sequence associated to the subscriber.

6. The method according to claim 5, further comprising:

generating an alert notification to the subscriber of the telephone communication attempt; and

forwarding the alert notification to the subscriber over the public switched telephone network (PSTN), the wide area data network, and the wireless communication network simultaneously.

7. The method according to claim 6, further comprising:

offering the subscriber an interactivity option selection list over the wide area data network link;

acquiring ANI/CLID/CNID information from the telephone communication attempt; and

displaying acquired ANI/CLID/CNID information to the subscriber over the wide area data network link.

8. The method according to claim 7, further comprising:

translating said ANI/CLID/CNID information from text to voice; and

generating a voice analog signal, whereby the ANI/CLID/CNID information is read to a subscriber wireless communication device over the wireless communication network.

9. The method according to claim 8, wherein the subscriber wireless communication device is one selected from the group consisting of a pager, a two-way pager, a personal digital assistant, an RF coupled wireless laptop computer, an IR coupled wireless laptop computer, and a cellular telephone.

11. The method according to claim 9, further comprising:

receiving a telephone communication attempt, directed at a subscriber, over the PSTN by the communication platform;

consulting the subscriber'"'"'s personalized profile record;

generating an alert notification to the subscriber; and

forwarding the alert notification to each of the subscriber'"'"'s plurality of communication devices, the communication devices simultaneously accessible through the platform without regard to the underlaying network transport medium.

12. The method according to claim 11, further comprising:

offering the subscriber an interactivity option selection list over the wide area data network link;

acquiring ANI/CLID/CNID information from the telephone communication attempt; and

displaying acquired ANI/CLID/CNID information to the subscriber over the wide area data network link.

10. In a telecommunication system coupled to communicate between a public switched telephone network (PSTN), a wide area data network, and a wireless communication network, a method for controlling the acceptance or rejection of a telephone call over a wide area data network link, the method comprising:

providing a remote data terminal device coupled to the wide area data network;

providing a communication platform configured as a switch, the platform coupled to communicate over the public switched telephone network (PSTN), the wide area data network, and the wireless communication network;

establishing a communication link between the remote data terminal device and the communication platform using a wide area data network link;

providing a database associated to the data network portion of the communication platform;

storing a personalized profile record uniquely associated with each subscriber in the database; and

wherein the personalized profile record comprises a plurality of communication device identification indicia, the communication devices simultaneously accessible through the platform regardless of the underlying network transport medium.