System and method for delivering profile information relating to a caller

• US 20020067816A1
• Filed: 12/01/2000
• Published: 06/06/2002
• Est. Priority Date: 12/01/2000
• Status: Abandoned Application

• Current Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Bushnell, William Jackson
• Application Number:
  US09/728,011
• Publication Number:
  US 20020067816A1
• Time in Patent Office: Days
• US Class Current: 379/201.02
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 2203/2066 Call type detection of indication, e.g. voice or fax, mobile of fixed, PSTN or IP
• CPC Class Codes: H04M 2207/08 ISDN systems
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/42161 via computer interface
• CPC Class Codes: H04M 3/42272 whereby the subscriber registers to the terminals for personalised service provision
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13093 Personal computer, PC
• CPC Class Codes: H04Q 2213/13096 Digital apparatus individually associated with a subscriber line, digital line circuits
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13109 Initializing, personal profile
• CPC Class Codes: H04Q 2213/13175 Graphical user interface [GUI], WWW interface, visual indication
• CPC Class Codes: H04Q 2213/13176 Common channel signaling, CCS7
• CPC Class Codes: H04Q 2213/13196 Connection circuit/link/trunk/junction, bridge, router, gateway
• CPC Class Codes: H04Q 2213/13204 : Protocols
• CPC Class Codes: H04Q 2213/13209 : ISDN
• CPC Class Codes: H04Q 2213/1322 : PBX
• CPC Class Codes: H04Q 2213/13222 : PBX circuits in public exchange, centrex
• CPC Class Codes: H04Q 2213/13343 : Neural networks
• CPC Class Codes: H04Q 2213/13345 : Intelligent networks, SCP
• CPC Class Codes: H04Q 2213/13377 : Recorded announcement
• CPC Class Codes: H04Q 2213/13389 : LAN, internet
• CPC Class Codes: H04Q 3/72 : Finding out and indicating number of calling subscriber

Abstract

A Caller Profile system and service enables a caller to establish a caller profile which is to be selectably delivered to called parties contemporaneous with the delivery of a call. The caller profile may optionally be delivered at another time upon the caller'"'"'s request. The caller profile may include text information, images, sound, or other multimedia content. The caller profile information may be stored in a Caller Profile Database operated by a service provider, but may also be stored in a corporate or user-operated Caller Profile database However stored, the caller profile may be created and revised by the user, as needed, using a network terminal, such as a computer-based World Wide Web browsing system, or an interactive voice response system, to update a Caller Profile Administrative server. When a call is made and extended to a terminating switch, the switch consults the Caller Profile Database server. The server selects an appropriate profile according to subscriber-defined rules or policies and delivers it to the switch. The switch transmits the profile information to the subscriber terminal.

Claims

1. A system for providing caller profile information to a called party subscriber terminal comprising:

a telecommunications switching system coupled to said subscriber terminal;

a caller profile database server coupled to said telecommunications switching system and adapted to store caller profile information for at least one subscriber; and

a caller profile administrative server coupled to said caller profile database server, said caller profile administrative server being adapted to administer said caller profile information responsive to instructions from said subscriber.

2. A system for providing caller profile information to a called party subscriber terminal comprising:

a call processor element coupled to said subscriber terminal;

a caller profile database server coupled to said call processor element and adapted to store caller profile information for at least one subscriber; and

a caller profile administrative server coupled to said caller profile database server, said caller profile administrative server being adapted to administer said caller profile information responsive to instructions from said subscriber.

3. The system of claim 2 further comprising an interactive voice response system coupled to said caller profile administrative server and adapted to provide a user interface operable by said subscriber.

4. The system of claim 2 further comprising a user interface element coupled to said caller profile administrative server and adapted to receive instructions from said subscriber to administer said caller profile information.

5. The system of claim 2 further comprising a called subscriber terminal having associated therewith a caller profile information display and wherein said call processor element is adapted to request said caller profile information from said caller profile database server and transmit said caller profile information to said called subscriber terminal when a call destined for said called subscriber terminal arrives.

6. The system of claim 5 further comprising a user interface element coupled to said caller profile administrative server and adapted to receive from said subscriber instructions defining whether to transmit said caller profile information for a particular call.

7. The system of claim 5 wherein said caller profile database server is adapted to store a plurality of caller profiles for said subscriber;

said system further comprising a user interface element coupled to said caller profile administrative server and adapted to receive from said subscriber instructions defining which of said plurality of caller profiles shall be delivered for a particular call.

8. The system of claim 5 wherein said caller profile database server is adapted to store a plurality of caller profiles for said subscriber;

and

said caller profile database server is adapted to implement instructions provided by said subscriber defining which of said plurality of caller profiles shall be delivered for a particular call.

9. The system of claim 5 wherein said caller profile database server is adapted to store a plurality of caller profiles for said subscriber;

and

said call processing element is adapted to implement instructions provided by said subscriber defining which of said plurality of caller profiles shall be delivered for a particular call.

10. The system of claim 2 further comprising a called subscriber terminal having associated therewith a caller profile information display and wherein said call processor element is adapted to request from said caller profile database server indicia for locating said caller profile information and to transmit said indicia to said called subscriber terminal when a call destined for said called subscriber terminal arrives.

11. The system of claim 10 wherein said subscriber terminal is adapted to retrieve said caller profile information as directed by said indicia.

12. The system of claim 10 wherein said indicia comprises a uniform resource locator.

14. The method of claim 13 wherein said telecommunications service associated for said subscriber comprises service associated with a telephone line.

15. The method of claim 13 wherein said telecommunications service associated for said subscriber comprises service associated with a wireless subscriber terminal.

16. The method of claim 13 further comprising the step of receiving from said subscriber instructions defining whether to transmit said caller profile information for a particular call.

17. The method of claim 13 further comprising the step of receiving from said subscriber instructions defining which of a plurality of caller profiles shall be transmitted for a particular call.

19. The method of claim 18 further comprising the step of:

(f) said call processing element transmitting to a subscriber terminal of said called party said indicium relating to a caller profile for said subscriber.

20. The method of claim 18, wherein step (f) thereof further comprises the steps of:

(f1) implementing instructions of said subscriber defining whether to transmit said caller profile information for a particular call

21. The method of claim 18, wherein:

step (a) thereof comprises storing in said caller profile database server a plurality of indicia each relating to relating to a respective one of a plurality of caller profiles for said subscriber;

step (d) thereof comprises, responsive to a positive determination that said called party subscribes to the caller profile service, requesting from said caller profile database server at least one indicium relating to caller profiles for said subscriber; and

step (e) thereof further comprises the substeps of;

(e1) implementing instructions of said subscriber defining which of said indicia relating to caller profiles for said subscriber shall be transmitted for a particular call; and

(e2) responsive thereto, delivering to said call processing element a selected one of said indicia.

22. The method of claim 19, wherein:

step (a) thereof comprises storing in said caller profile database server a plurality of indicia each relating to relating to a respective one of a plurality of caller profiles for said subscriber;

step (d) thereof comprises, responsive to a positive determination that said called party subscribes to the caller profile service, requesting from said caller profile database server said indicia relating to caller profiles for said subscriber; and

step (f) thereof further comprises the substeps of;

(f1) implementing instructions of said subscriber defining which of said indicia relating to caller profiles for said subscriber shall be transmitted for a particular call; and

(f2) responsive thereto, transmitting to said subscriber terminal a selected one of said indicia.

23. The method of claim 18 wherein at least one of said caller profiles for said subscriber is modifiable by said subscriber.

24. The method of claim 18 wherein at least one of said indicium comprises content of one of said user profiles.

25. The method of claim 18 wherein at least one of said indicium comprises a uniform resource locator at which content of one of said user profiles may be obtained.

26. The method of claim 13 further comprising the step of accepting a request to update said at least one caller profile for said subscriber, said request being initiated by said subscriber without other human intervention;

27. The method of claim 13 further comprising the step of accepting a request to update said at least one caller profile for said subscriber, said request being initiated by said subscriber without other human intervention;

13. For use in providing a caller profile service in a telecommunications system having a caller profile administrative system, a method for administering a caller profile for a subscriber comprising the steps of:

said caller profile administrative server receiving a log-in request from a subscriber;

said caller profile administrative server receiving from said subscriber information defining at least one caller profile;

said caller profile administrative server providing to a caller profile database system said information defining at least one caller profile; and

said caller profile administrative server instructing a call processing element of said telecommunications network to activate said caller profile service for telecommunications service for said subscriber.

18. For use in providing a caller profile service in a telecommunications system having a caller profile administrative system, a method for delivering a caller profile for a subscriber comprising the steps of:

(a) storing in a caller profile database server at least one indicium relating to at least one caller profile for said subscriber;

(b) a call processing element receiving a call from said subscriber to a called party;

(c) said call processing element determining whether the called party subscribes to the caller profile service;

(d) responsive to a positive determination that said called party subscribes to the caller profile service, requesting from said caller profile database server said at least one indicium relating to at least one caller profile for said subscriber; and

(e) delivering to said call processing element said at least one indicium relating to at least one caller profile for said subscriber.

28. For use in providing a caller profile service in a telecommunications system having a caller profile administrative system, a method for delivering a caller profile for a subscriber comprising the steps of:

(a) storing in a caller profile database server at least one indicium relating to at least one caller profile for said subscriber;

(b) accepting a request to update said at least one caller profile for said subscriber, said request being initiated by said subscriber without other human intervention;

(c) receiving from a call processing element a request for said at least one indicium relating to at least one caller profile for said subscriber; and

(d) delivering to said call processing element said at least one indicium relating to at least one caller profile for said subscriber.