Shopping support system and method
First Claim
1. A shopping support system comprising:
- a shopping request processor for accepting a shopping request that has information of desired items specified by a requester and for notifying a requested person of the shopping request;
a map storage apparatus that stores a map of a shopping space and display locations of each item within that space; and
a guide map information provider apparatus for receiving input of information identifying said shopping request from said requested person, for identifying desired items specified in the shopping request on the basis of the information, for determining display locations within said shopping space of identified and desired items by referring to said map storage apparatus, and for generating and providing to said user, guide map information that indicates the display locations of respective items on map of said shopping space.
1 Assignment
0 Petitions
Accused Products
Abstract
A requester requesting the purchase of items specifies the requested person and the desired items to be purchased in a shopping request processing system (20). The request processing system (20) notifies the requested person of the details of the shopping request. This notification includes a request number identifying the request. When the requested person inputs the request number into a guide map provider (100) installed at a store (10), the provider (100) obtains a list of the requested items in the shopping request from the request processing system (20). By referring to a map information database (108) containing a department map of the store (10), the display location of each requested item is obtained and superimposed onto the department map to create a guide map, which is then printed out.
64 Citations
19 Claims
-
1. A shopping support system comprising:
-
a shopping request processor for accepting a shopping request that has information of desired items specified by a requester and for notifying a requested person of the shopping request;
a map storage apparatus that stores a map of a shopping space and display locations of each item within that space; and
a guide map information provider apparatus for receiving input of information identifying said shopping request from said requested person, for identifying desired items specified in the shopping request on the basis of the information, for determining display locations within said shopping space of identified and desired items by referring to said map storage apparatus, and for generating and providing to said user, guide map information that indicates the display locations of respective items on map of said shopping space. - View Dependent Claims (2, 3)
-
-
4. A shopping support system comprising:
-
a map storage apparatus that stores a map of a shopping space and display locations of each item within that space; and
a guide map information provider apparatus for accepting from a user an item list that specifies a plurality of desired items, for determining an optimum purchasing path for purchasing the desired items included in said item list by referring to said map storage apparatus, and for generating and providing to said user, guide map information that indicates the optimum purchasing path on map of said shopping space. - View Dependent Claims (5, 6, 7, 8)
-
-
9. A facility touring support system for supporting a user when touring within a facility, comprising:
-
a map storage apparatus for storing a map of the facility interior and information on each relevant location existing within the facility;
a designation apparatus for accepting designation information from the user that specifies a plurality of locations to be visited; and
a guide map information provider apparatus for determining an optimum touring path for touring a plurality of locations specified in said designation information by referring to said map storage apparatus, and for generating and providing to the user, guide map information that indicates the path on map of said facility interior.
-
-
10. A shopping support method:
-
providing a map storage apparatus that stores a map of a shopping space and display locations of each item within that space;
accepting a shopping request that specifies desired items via communications lines from a user;
notifying a specified requested person via communications lines of information on the shopping request;
receiving an input of information identifying said shopping request from said requested person;
identifying, on the basis of the information, desired items specified in the shopping request;
determining display locations within said shopping space of identified desired items by referring to said map storage apparatus; and
generating and providing to said user, guide map information that indicates display locations of respective items on map of said shopping space. - View Dependent Claims (11, 13, 14, 15, 17, 18)
-
-
12. A shopping support method:
-
preparing a map storage apparatus that stores a map of a shopping space and a display location of each item within that space;
accepting input of an item list that specifies a plurality of desired items;
determining an optimum purchasing path for purchasing desired items included on the input list by referring to said map storage apparatus; and
generating guide map information that indicates the optimum purchasing path on map of said shopping space.
-
-
16. A shopping support apparatus operating in coordination with the shopping request processor that accepts a shopping request specifying desired items from a requester and notifies a requested person of the shopping request, the shopping support apparatus comprising:
-
a map storage apparatus that stores a map of a shopping space and display locations of each item within that space; and
a guide map information provider apparatus for receiving input of information identifying said shopping request from said requested person, for identifying desired items specified in the shopping request on the basis of the information, for determining display locations within said shopping space of identified and desired items by referring to said map storage apparatus, and for generating and providing to said user, guide map information that indicates the display locations of respective items on map of said shopping space.
-
-
19. A shopping support apparatus for accepting a shopping request that specifies desired items from requester to requested person, and in accordance with a request from the requested person, for providing guide map information that indicates the display locations within the shopping space of respective desired items relating to the shopping request.
Specification