Mobile personal security monitoring service

• US 20020072348A1
• Filed: 12/13/2000
• Published: 06/13/2002
• Est. Priority Date: 12/13/2000
• Status: Active Grant

• Current Assignee: CDC Propriete Intellectuelle
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: McKibben, Bernard Richard, Wheeler, Jill Christine, Madine, Mary Maureen
• Granted Patent: US 6,678,514 B2
• Time in Patent Office: Days
• US Class Current: 455/404.2
• CPC Class Codes: G08B 25/016 Personal emergency signalling and security systems emergency non-personal manually actuated alarm activators G08B25/12
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

A method for requesting and dispatching emergency services to a wireless communications network customer (102) is provided. When a request for emergency services is transmitted by a customer (102), the request is sent to a monitoring center (108), whereupon the monitoring center (108) evaluates the location of the customer (102), the personal profile of the customer (102), and the nature of the request. The monitoring center (108) then issues an appropriate dispatch to a pool of emergency services providers (110).

Claims

1. A method for requesting and dispatching emergency services in a wireless communication network, comprising the steps of:

maintaining a unique personal profile for each of a plurality of customers;

transmitting, by a customer from a wireless communication device to said wireless communication network, an electronic request for emergency services, the electronic request including information relating to a geographical location of said customer and a personal profile associated with said customer;

receiving, at a security monitoring center associated with the wireless communication network, said request for emergency services;

evaluating said electronic request for emergency services; and

dispatching emergency services personnel to said geographical location of said customer in accordance with said evaluating step.

2. The method of claim 1, wherein said maintaining step comprises maintaining said personal profile in a database resident in said wireless communication device.

3. The method of claim 1, wherein said maintaining step comprises maintaining said personal profile in a database associated with said security monitoring center.

4. The method of claim 1, wherein said transmitting step comprises manually manipulating a keypad associated with said wireless communication device.

5. The method of claim 1, wherein said transmitting step comprises an automatic detection of a physical parameter.

6. The method of claim 5, wherein said automatic detection step comprises automatically detecting at least one of a high-impact collision or a high-temperature condition.