Telephony-based speech recognition for providing information for sorting mail and packages
First Claim
1. A system for processing sortation information spoken by a user, and for generating a return signal with a computer for transmission back to the user on a telephony system in response to sortation information spoken by the user, comprising:
- a wireless telephony set being operative to;
receive sortation information spoken by a user;
send the sortation information to a first modem, the first modem being operative to;
send spoken sortation information from the wireless telephony set to a second modem through the telephony system;
the second modem being operative to;
receive spoken sortation information from the first modem;
send spoken sortation information to a computer; and
the computer being operative to;
receive the spoken sortation information from the second modem;
generate a return signal comprising an voice signal and a data signal in response to the spoken sortation information;
send the voice signal and the data signal to the second modem;
the second modem further operative to;
encode the data signal with the voice signal for transmission to the first modem through the telephony system;
the first modem further operative to;
decode the data signal and the voice signal from the second modem into the separate voice signal and data signal;
send the voice signal to the wireless telephony set; and
the wireless telephony set further operative to;
receive the voice signal from the computer.
1 Assignment
0 Petitions
Accused Products
Abstract
The present invention relates to a telephony-based speech recognition system for sorting packages and letters. The invention includes a wireless telephony set in communication with a computer through a telephony system or network. Sortation information spoken by a user is sent by the wireless telephony set to a speech device or modem. A signal containing the spoken sortation information is sent by the speech device or modem through the telephony system or network to a computer. A stored set of instructions such as a speech recognition program interprets the signal to obtain the spoken sortation information. The computer generates a return signal, such as a data signal, an encoded voice signal, or both, in response to the spoken sortation information. A second modem encodes the return signal and sends the return signal through the telephony system or network to the speech device or modem. The speech device or modem decodes the return signal into a data signal for output to a local computer and a voice signal for output to the user.
25 Citations
41 Claims
-
1. A system for processing sortation information spoken by a user, and for generating a return signal with a computer for transmission back to the user on a telephony system in response to sortation information spoken by the user, comprising:
-
a wireless telephony set being operative to;
receive sortation information spoken by a user;
send the sortation information to a first modem, the first modem being operative to;
send spoken sortation information from the wireless telephony set to a second modem through the telephony system;
the second modem being operative to;
receive spoken sortation information from the first modem;
send spoken sortation information to a computer; and
the computer being operative to;
receive the spoken sortation information from the second modem;
generate a return signal comprising an voice signal and a data signal in response to the spoken sortation information;
send the voice signal and the data signal to the second modem;
the second modem further operative to;
encode the data signal with the voice signal for transmission to the first modem through the telephony system;
the first modem further operative to;
decode the data signal and the voice signal from the second modem into the separate voice signal and data signal;
send the voice signal to the wireless telephony set; and
the wireless telephony set further operative to;
receive the voice signal from the computer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
-
-
22. A system for processing sortation information spoken by a user and for generating a return signal comprising a data signal encoded with a voice signal in response to the spoken sortation information, comprising:
-
a speech device with a speech encoder and a speech decoder, wherein the speech encoder is configured for receiving spoken sortation information from a user and encoding the spoken sortation information into a data signal, and wherein the speech decoder is configured for receiving a return signal based upon the spoken sortation information and decoding the return signal into a voice signal;
a computer configured for processing the data signal containing spoken sortation information from the speech encoder, and further configured for generating a return signal based upon the spoken sortation information, wherein the return signal comprises a data signal and an encoded voice signal; and
a network for communicating signals between the speech device and the computer, wherein the speech encoder sends the spoken sortation information through the network to the computer, wherein the speech decoder receives the return signal comprising the data signal encoded with the voice signal from the computer through the network. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 38, 39, 40, 41)
-
-
37. In a telecommunications network, including a base telephone receiver and a computer, a method for processing spoken sortation information and for generating a response to the spoken sortation information, comprising:
-
receiving spoken sortation information from a user through the base telephone receiver;
generating a return signal with the computer in response to receiving the spoken sortation information, wherein the return signal comprises a data signal encoded with an voice signal for transmission to the base telephone receiver;
sending the return signal to the user through the base telephone receiver; and
decoding the return signal into the data signal and the voice signal.
-
Specification