Messaging

• US 20020073142A1
• Filed: 12/11/2000
• Published: 06/13/2002
• Est. Priority Date: 12/11/2000
• Status: Abandoned Application

• Current Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Original Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Inventors: Moran, Thomas
• Application Number:
  US09/734,975
• Publication Number:
  US 20020073142A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects

Abstract

The concept of voice mail or voice answering systems is well known and used by many people. Everyone is familiar with the tedious routine of repeating their name, number and time of call after the beep. With the service of voice mail or answering devices most people have to repeat this information several times a day. A user is able to pre-record messages stored at a messaging server, such as voice, text or video messages, or multimedia messages comprising a combination of these. The user is then able to send one of the pre-recorded messages to the mail box of a destination party by providing information about the directory number of the destination party mail box and, for example, pressing a particular function key on a telephone handset. It is also possible for the user to append additional information onto a pre-recorded message such that both the pre-recorded message and the appended information are sent to the destination party mail box.

Claims

1. A messaging system arranged to allow a user to send a pre-specified message to a destination party mail box, said messaging system comprising a communications network comprising:

(i) a messaging server arranged to store one or more pre-specified messages;

(ii) an input to the communications network arranged to receive a user input; and

(iii) a destination party mail box;

wherein when a specified user input is received at the input, one of the pre-specified messages is sent to the destination party mail box from the messaging server.

2. A messaging system as claimed in claim 1 wherein said input comprises a terminal connected to the communications network and comprising a user interface.

3. A messaging system as claimed in claim 2 wherein the terminal is connected to the messaging server via a communications network node such as a private branch exchange.

4. A messaging system as claimed in claim 1 wherein the messaging server comprises a processor arranged to append information received from a user to one of the pre-specified messages.

5. A messaging system as claimed in claim 1 wherein the messaging server comprises a processor arranged to append information received from a user to one of the pre-specified messages to create a combined message such that in use the messaging server is later able to separate the appended information from the combined message.

6. A messaging system as claimed in claim 5 wherein the processor is arranged to create the combined message such that in use, when the combined message is displayed to a user the appended information is displayed as part of the pre-specified message.

7. A messaging system as claimed in claim 1 wherein the messaging server is a multimedia messaging server.

8. A messaging system as claimed in claim 1 wherein the destination party mail box is located on a second messaging server.

9. A messaging system as claimed in claim 3 wherein the communications network node is arranged to route the additional information to the messaging server together with one or more control signals that are arranged to indicate that the additional information is to be appended to a pre-specified message.

10. A messaging system as claimed in claim 1 wherein the pre-specified messages are stored in a mail box on the messaging server, said mail box being associated with the user.

11. A method of sending a pre-specified message to a destination party mail box in a communications network, said method comprising the steps of:

(i) storing said pre-specified message at a messaging server in the communications network;

(ii) receiving an input from a user, said input indicating that the pre-specified message is to be sent to the destination party mail box; and

(iii) sending the pre-specified message from the messaging server to the destination party mail box.

12. A method as claimed in claim 11 wherein the input is received via a terminal.

13. A method as claimed in claim 12 which further comprises setting up a call between the terminal and the messaging server and receiving information from the user via this call, to be appended to the pre-specified message.

14. A method as claimed in claim 13 wherein the call is routed via a communications network node between the terminal and the messaging server and wherein that communications network node is arranged to send a control signal to the messaging server, indicating that the received information is to be appended to the pre-specified message.

15. A messaging server for sending a pre-specified message to a destination party mail box in a communications network, said messaging server comprising:

(i) a store containing the pre-specified message;

(ii) an input arranged to receive information, said information indicating that the pre-specified message is to be sent to the destination party mail box;

(iii) a processor arranged to send the pre-specified message to the destination party mail box.

16. A communications network comprising a destination party mail box and a messaging server for sending a pre-specified message to the destination party mail box, said messaging server comprising:

(i) a store containing the pre-specified message;

(ii) an input arranged to receive information, said information indicating that the pre-specified message is to be sent to the destination party mail box; and

(iii) a processor arranged to send the pre-specified message to the destination party mail box.

17. A computer program for controlling a messaging server for sending a pre-specified message to a destination party mail box in a communications network, said computer program being arranged to control the messaging server such that:

(i) a store containing the pre-specified message is accessed;

(ii) information is received at an input, said information indicating that the pre-specified message is to be sent to the destination party mail box;

(iii) the pre-specified message is sent to the destination party mail box by a processor.

18. A communications signal arranged to be routed between a terminal and a messaging server, said communications signal comprising information and a control signal which indicates that the information is to be appended to a pre-specified message at the messaging server.

19. A communications network node arranged to be connected between a terminal and a messaging server, said communications network node comprising a processor arranged to set up a call between the terminal and the messaging server and to route information from the terminal to the messaging server using this call, wherein the processor is further arranged to send a control signal with the routed information, said control signal indicating that the routed information is to be appended to a pre-specified message at the message server.