System using a personal digital assistant to redirect a voice message to a telephone

• US 20020076004A1
• Filed: 12/15/2000
• Published: 06/20/2002
• Est. Priority Date: 09/15/2000
• Status: Abandoned Application

• Current Assignee: Allan E. Brockenbrough, Carlos Colon, Larry E. Ayres
• Original Assignee: Allan E. Brockenbrough, Carlos Colon, Larry E. Ayres
• Inventors: Colon, Carlos, Ayres, Larry E., Brockenbrough, Allan E.
• Application Number:
  US09/736,165
• Publication Number:
  US 20020076004A1
• Time in Patent Office: Days
• US Class Current: 379/67.1
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04M 1/658 Means for redirecting recorded messages to other extensions or equipment
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 1/72445 for supporting Internet browser applications
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/53316 Messaging centre selected by message originator
• CPC Class Codes: H04M 7/0054 where the data service is an electronic mail service
• CPC Class Codes: H04M 7/1235 where one of the core networks is a wireless network

Abstract

The present invention is a system that includes a handheld wireless computer, such as a PDA, through which a user can select a voice message to be played to the user from an inventory of messages. The inventory is presented within a displayed page on the computer. The computer is also used to designated a telephone number of a telephone which is to be called and through which the message is to be played when the telephone is answered via a displayed page that includes a description of the selected message and includes a field for entering a telephone number. A message system retrieves the designated voice message, telephones the designated telephone and plays the message through the telephone when the telephone is answered.

Claims

1. An apparatus, comprising:

a handheld computer designating a message to be played through a telephone; and

a message system playing the message through the telephone.

2. An apparatus as recited in claim 1, wherein the message comprises a voice message.

3. An apparatus as recited in claim 1, wherein the telephone comprises a facsimile capable system and the message comprises a facsimile message.

4. An apparatus as recited in claim 1, wherein the message comprises an e-mail message converted into a voice message.

5. An apparatus as recited in claim 1, wherein the message comprises a voice message attached to an e-mail message.

6. An apparatus as recited in claim 1, wherein the computer communicates to the message system wirelessly.

7. An apparatus as recited in claim 1, wherein the computer communicates to the message system wirelessly and over a packet switched network.

8. An apparatus as recited in claim 1, further comprising a server obtaining an inventory of messages from the message system responsive to a user request entered in the computer and providing the inventory to the computer.

9. An apparatus as recited in claim 1, wherein the inventory comprises voice, e-mail and facsimile messages.

10. An apparatus as recited in claim 1, further comprising a server providing a display to the computer comprising a telephone number entry field and a send control to the computer for a designated voice message.

11. An apparatus as recited in claim 1, further comprising a server obtaining a location of a designated message and providing the location to the message system.

12. An apparatus as recited in claim 1, wherein the message system dials a telephone number of the telephone and plays the message through the telephone when the telephone is answered.

13. A voice message system, comprising:

a telephone having a telephone number;

a handheld computer having an interface allowing a user to request and displaying an inventory of voice messages, and allowing a user to produce a designation for one of the voice messages to be played through the telephone comprising the telephone number;

a wireless communication facility coupled to said handheld computer;

a telephone network coupled to said telephone; and

a storage and message play system coupled to said wireless communication facility and said telephone network, producing the inventory responsive to the request and sending the inventory to said computer via said facility for display thereon, calling said telephone number over the network responsive to the designation received from said computer via said facility and playing the message through said telephone, and comprising;

an inventory server obtaining the inventory of messages responsive to the user request entered in said computer and providing the inventory to said computer where the inventory comprises voice, e-mail and facsimile messages;

an interface server providing a display to the computer comprising a telephone number entry field and a send control for designating the message; and

a location server obtaining a location of the message; and

a message play server dialing the telephone number of the telephone, obtaining the message from the location and playing the message through the telephone when the telephone is answered.

14. A process, comprising:

designating a voice message to be played through a telephone using a hand held computer; and

playing the voice message through the telephone.

15. A computer readable storage controlling a computer by designating a voice message to be played through a telephone using a hand held computer, and playing the voice message through the telephone.

16. A handheld computer interface comprising information identifying a voice message, a send control for the voice message and an area for entering a telephone number of a telephone through which the voice message is to be played when the send control is activated.

17. A message system command comprising a telephone number to which a voice message is to be sent when the command is initiated via a handheld computer and a storage location of the voice mail message.