Method and system for automatic handling of invitations to join communications sessions in a virtual team environment
First Claim
1. A method of inviting a person to join a communications session initiated using a collaboration services suite accessed from a team member interface of a virtual team environment, comprising steps of:
- responding to an action performed by a team member to initiate the invitation from the team member interface, by sending an invitation request message to the collaboration services suite;
analyzing the invitation request message at the collaboration services suite, and sending the invitation from the collaboration services suite to the person, using a preferred, available communications medium selected by the collaboration services suite using dynamic presence and availability information maintained by the collaboration services suite.
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Accused Products
Abstract
A collaboration services suite is adapted to support a plurality of integrated telecommunications services accessed by geographically dispersed team members using a virtual team environment (VTE) client that generates a graphical user interface (GUI) for each of the respective team members. Communications sessions are automatically set up by the collaboration services suite in response to request messages generated by the VTE client when a team member initiates a communications session request using the GUI. Team members require no knowledge of another team member'"'"'s communications device address in order to initiate a communications session. The collaboration services suite includes a VTE server that communicates with the VTE clients, a presence engine that collects and maintains a status of communications devices specified in a current profile of the team member; and, a call server for handling setup and control of a voice component of each communications session completed.
319 Citations
50 Claims
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1. A method of inviting a person to join a communications session initiated using a collaboration services suite accessed from a team member interface of a virtual team environment, comprising steps of:
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responding to an action performed by a team member to initiate the invitation from the team member interface, by sending an invitation request message to the collaboration services suite;
analyzing the invitation request message at the collaboration services suite, and sending the invitation from the collaboration services suite to the person, using a preferred, available communications medium selected by the collaboration services suite using dynamic presence and availability information maintained by the collaboration services suite. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40)
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41. A system for inviting a person to join a communications session initiated using a team member interface of a virtual team environment, comprising:
a collaboration services suite for receiving a communications session invitation request message sent from the team member interface by the team member, analyzing the invitation request message, and sending the invitation to the person using a preferred, available communications medium associated with the person. - View Dependent Claims (42, 43, 44, 45, 46, 47, 48, 49, 50)
Specification