Call cycle setting device and call cycle setting method for use in call sales

• US 20020077975A1
• Filed: 07/26/2001
• Published: 06/20/2002
• Est. Priority Date: 08/08/2000
• Status: Abandoned Application

• Current Assignee: Kentop Corporation
• Original Assignee: Kentop Corporation
• Inventors: Tsumura, Kenji
• Application Number:
  US09/915,741
• Publication Number:
  US 20020077975A1
• Time in Patent Office: Days
• US Class Current: 705/39
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms

Abstract

An appropriate call cycle is set without relying on the intuition or experience of a salesperson. Proposed call cycles that have been set in advance are stored in a storage means 12. An input means 11 inputs the amount of products consumed when calling on a customer and stores this in the storage means 12. An increase/decrease calculation means 13 acquires a past consumed amount and the current consumed amount from the consumed amount stored in the storage means 12 and calculates the rate of increase or decrease in the current consumed amount compared to the past consumed amount. This is then stored in the storage means 12. The call cycle setting means 14 acquires the rate of increase or decrease from the storage means 12 and sets a call cycle corresponding to the rate of increase or decrease selected from the proposed call cycles stored in the storage means 12. The output means 15 outputs the set call cycle.

Claims

1. A call cycle setting device for setting a cycle for calling on a customer in the field of call sales in which a product is sold by being delivered and consigned to the customer, comprising:

first storage means for storing proposed call cycles that have been set in advance;

means for inputting a consumed amount of the product when calling on the customer;

second storage means for storing the input consumed amount;

means for acquiring a current consumed amount and a past consumed amount from the second storage means and calculating a rate of increase or decrease in the current consumed amount compared to the past consumed amount;

third storage means for storing the calculated rate of increase or decrease;

means for acquiring both the rate of increase or decrease from the third storage means and the proposed call cycles from the first storage means and setting the call cycle corresponding to the rate of increase or decrease; and

means for outputting the set call cycle.

2. A call cycle setting method for setting a cycle for calling on a customer in the field of call sales in which a product is sold by being delivered and consigned to the customer, wherein:

proposed call cycles that have been set in advance are stored;

an amount of the product that has been consumed is input and stored when calling on the customer;

a current consumed amount and a past consumed amount are acquired from the stored consumed amount and a rate of increase or decrease in the current amount consumed compared to the past consumed amount is calculated and stored;

the stored rate of increase or decrease is acquired and a call cycle corresponding to the rate of increase or decrease is selected from the proposed stored call cycles and set; and

the set call cycle is output.