Voice communication concerning a local entity
First Claim
Patent Images
1. A method of voice communication concerning a local entity wherein:
- (a) the local entity has an associated voice service hosted on a separate server connected to a communications infrastructure;
(b) with a user near the local entity, contact data relating to the user is transferred to a receiving device that is located at or near the local entity and is connected to the communications infrastructure;
(c) the contact data received by the receiving device is used to establish communication through the communications infrastructure between the voice service and equipment carried by the user that is in wireless connection with the communications infrastructure;
(d) the user interacts with the voice service with the latter acting as voice proxy for the local entity.
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Accused Products
Abstract
A local entity without its own means of voice communication is provided with the semblance of having a voice interaction capability. This is done by providing a receiving device at or near the entity, for picking up contact data transmitted by a nearby person wanting to talk to the local entity. This contact data is used by the receiving device to establish communication between a voice service associated with the local entity and equipment carried by the user. The voice service is hosted separately from the local entity, and takes the form, for example, of pages marked up with voice-markup tags for interpretation by a voice browser.
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Citations
61 Claims
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1. A method of voice communication concerning a local entity wherein:
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(a) the local entity has an associated voice service hosted on a separate server connected to a communications infrastructure;
(b) with a user near the local entity, contact data relating to the user is transferred to a receiving device that is located at or near the local entity and is connected to the communications infrastructure;
(c) the contact data received by the receiving device is used to establish communication through the communications infrastructure between the voice service and equipment carried by the user that is in wireless connection with the communications infrastructure;
(d) the user interacts with the voice service with the latter acting as voice proxy for the local entity. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61)
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35. A system for enabling verbal communication on behalf of a local entity with a nearby user, the system comprising:
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user equipment, intended to be carried by a user, comprising a wireless communication subsystem, audio output means, and contact-data transfer means for transmitting contact data identifying a voice service associated with the entity but separately hosted;
a communications infrastructure comprising at least a wireless network with which the wireless communication subsystem of the user equipment can communicate;
a contact-data receiving device located at or near the local entity and operative to receive contact data from the contact-data transfer means of the user equipment when the user is close to the local entity, the receiving device being connected to the communications infrastructure independently of the user equipment and being further operative to pass received contact data to the voice service associated with the entity; and
a voice service arrangement for providing said voice service, the voice service arrangement being connected to said communications infrastructure to receive said contact data from the contact-data receiving device and to thereupon to act as voice proxy for the local entity by providing voice output signals over the communications infrastructure to the audio output means.
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Specification