Intelligent caching routers

• US 20020082927A1
• Filed: 11/21/2001
• Published: 06/27/2002
• Est. Priority Date: 11/22/2000
• Status: Abandoned Application

• Current Assignee: Netpos Com
• Original Assignee: Netpos Com
• Inventors: Borenstein, Nathaniel S., Brown, Kurt, Kaltwasser, John Christopher, Pritts, Daniel, Merriman, Greg, Harder, Keith
• Application Number:
  US09/989,942
• Publication Number:
  US 20020082927A1
• Time in Patent Office: Days
• US Class Current: 705/21
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: H04L 67/564 Enhancement of application control based on intercepted application data
• CPC Class Codes: H04L 67/59 Providing operational support to end devices by off-loading in the network or by emulation, e.g. when they are unavailable
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 69/40 for recovering from a failure of a protocol instance or entity, e.g. service redundancy protocols, protocol state redundancy or protocol service redirection management of faults, events, alarms or notifications in data switching networks H04L41/06
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

An intelligent caching router (ICR) balances the cost-saving and functionality-enhancing benefits of the application-service-provider (ASP) model of software delivery against the inherent risks of relying on networked computing. In so doing, the ICR makes the ASP model practical for services that require extremely high levels of reliability and availability. The ICR is inserted functionally between a (thin) client and the network (i.e., Internet, intranet or extranet) and performs certain operations, including the logging of “mission-critical” application state data; network connectivity monitoring; traditional backup routing features; mission-critical server emulation; and server resynchronization upon reconnection. When networking problems are detected, the ICR initially takes steps to try and restore connectivity. In taking such actions, the ICR is largely behaving as a traditional intelligent network router. However, when such traditional backup routing fails, the ICR begins to act as a surrogate for the unreachable remote server on which the application service depends. In particular, for the application subset that the service providers have deemed “mission critical,” the ICR makes application-specific responses to permit operations to continue, and logging the requests and response it has issued. When the communications link is restored, the ICR will re-synchronize with the remote server and then return to its normal “passive” operation. The invention is particularly suited to electronic commerce transactions, since accounting, crediting or debiting may be considered critical transactions, whereas other forms of updating, reporting, and the like are typically less critical. One disclosed example shows the role of an ICR in a point-of-sale application.

Claims

1. In an application service provider (ASP) computing environment wherein a client interacts with a remote server over a shared network, a method of increasing transaction reliability, comprising the steps of:

maintaining a list of critical transactions;

locally caching at least certain processing capabilities associated with the application;

monitoring requests from the client to determine if a request relates to one of the critical transactions; and

, if so;

processing that transaction locally and returning a response directly to the client.

2. The method of claim 1, further including the step of synchronizing the transaction with the remote server after processing the request.

3. The method of claim 2, wherein the synchronization contains both the request and the locally issued response.

4. The method of claim 1, assuming the request does not relate to a critical transaction, further including the step of transparently routing the transaction to the remote server if the network is functioning and, if not, returning a failure message to the client if the network is unavailable or if the server is otherwise inaccessible.

5. The method of claim 1, further including the step of monitoring the connectivity of the network in a background mode and, if a problem with connectivity is detected, taking one or more actions to overcome the problem.

6. The method of claim 5, wherein one of the actions used to overcome a problem associated with network connectivity includes routing traffic to an alternative network provider.

7. The method of claim 5, wherein one of the actions used to overcome a problem associated with network connectivity includes establishing communication through a backup link.

8. The method of claim 5, wherein one of the actions used to overcome a problem associated with network connectivity includes the use of an alternative communications infrastructure to notify network administrators of the problem.

9. The method of claim 1, wherein the application is associated with electronic commerce.

10. The method of claim 9, wherein the client is associated with a store having one or more point-of-sale terminals.

11. The method of claim 10, wherein sales, transactions are identified as critical, whereas functionality related to reporting, inventory data, and customer relationship or management are considered non-critical.

12. The method of claim 9, wherein the network is the internet.

14. The intelligent caching router of claim 13, wherein the component is further operative to synchronize the transaction with the remote server after processing the request.

15. The intelligent caching router of claim 14, wherein the synchronization contains both the request and the locally issued response.

16. The intelligent caching router of claim 13, assuming the request does not relate to a critical transaction, the component being further operative to transparently route the transaction to the remote server if the network is;

functioning and, if not, return a failure message to the client if the network is unavailable or if the server is otherwise inaccessible.

17. The intelligent caching router of claim 13, the component being further operative to monitor the connectivity of the network in a background mode and, if a problem with connectivity is detected, take one or more actions to overcome the problem.

18. The intelligent caching router of claim 17, wherein one of the actions used to overcome a problem associated with network connectivity includes routing traffic to an alternative network provider.

19. The intelligent caching router of claim 17, wherein one of the actions used to overcome a problem associated with network connectivity includes establishing communication through a backup link.

20. The intelligent caching router of claim 17, wherein one of the actions used to overcome a problem associated with network connectivity includes the use of an alternative communications infrastructure to notify network administrators of the problem.

21. The intelligent caching router of claim 17, wherein the application is associated with electronic commerce.

22. The intelligent caching router of claim 13, wherein the client is associated with a store having one or more point-of-sale terminals.

23. The intelligent caching router of claim 22, wherein sales transactions are identified as critical, whereas functionality related to reporting, inventory data, and customer relationship or management are considered non-critical.

24. The intelligent caching router of claim 13, wherein the network is the Internet.

25. The intelligent caching router of claim 13, further including routing or firewall functionality associated with the application.

26. The intelligent caching router of claim 13, wherein the component is further operative to perform DNS (domain name system) lookup, DHCP (dynamic host configuration protocol) service, and any other network services that are essential for the functioning of the local client.

13. In a network computing environment wherein a client interacts with a remote server providing access to an application, an intelligent caching router comprising:

a component containing software, hardware, or both, situated proximate to the location of the client and functioning as an interface to the network, the component storing a list of critical transactions and at least some of the processing capabilities associated with the application,

the component being operative to perform the following functions;

a) monitor requests from the client to determine if a request relates to one of the critical transactions; and

, if so;

b) process that transaction locally and returning a response directly to the client.

27. In an application service provider (ASP) computing environment wherein a client interacts with a remote server over a shared network, the improvement comprising:

an intelligent caching router (ICR) inserted functionally between the client and the network, such that when conventional backup routing, fails, the ICR begins to act as a surrogate for the unreachable remote server on which the application service depends.