Service management method, service management program, and information recording medium recording the program
First Claim
1. A service management method managing an application program made up of a combination of a plurality of functions by a computer, comprising the steps of:
- checking usage conditions of said plurality of the functions; and
making said computer carry out notification and promotion processing to promote a user to use a function which is used less than a predetermined number of times.
1 Assignment
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Accused Products
Abstract
A service management method of the present invention is provided so as to enable a service provider to easily obtain information on a user'"'"'s usage conditions after the sales of a software package, and to provide the user with service to give him a chance and motivation to use a function which is available in the software package but is seldom used. To attain these objects, the service management method of the present invention includes a step for preparing a file showing usage conditions of a plurality of functions constituting the software package, a step for detecting that a function is selected or performed, and a step for updating the file so as to distinguish the detected function from an undetected function.
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Citations
21 Claims
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1. A service management method managing an application program made up of a combination of a plurality of functions by a computer, comprising the steps of:
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checking usage conditions of said plurality of the functions; and
making said computer carry out notification and promotion processing to promote a user to use a function which is used less than a predetermined number of times. - View Dependent Claims (2)
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3. A service management method managing an application program made up of a combination of a plurality of functions by a computer, comprising the steps of:
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checking usage conditions of said plurality of the functions; and
making said computer carry out processing to transmit a checking result to a service provider providing said application program to a user. - View Dependent Claims (4)
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5. A service management method managing a software package made up of a combination of a plurality of functions including a function for carrying out processing to transmit/receive information via a network, by a computer, comprising the steps of:
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receiving usage conditions of the functions of said software package from a device in which said software package is installed via the network; and
making said computer carry out processing to transmit a message for promoting use of a function which is indicated in the usage conditions as a function used less than a predetermined number of times, to said device.
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6. A service management method managing an application program made up of a combination of a plurality of functions by a computer, making said computer carry out the steps of:
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detecting that a specific function is selected or performed; and
updating a management file which records usage conditions of said plurality of the functions so as to distinguish said detected function from an undetected function. - View Dependent Claims (7, 8)
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9. A service management method managing an application program made up of a combination of a plurality of functions by a computer, making said computer carry out the steps of:
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detecting that a specific function is selected or performed; and
writing number of detection of said detected function in a management file which records usage conditions of said plurality of the functions. - View Dependent Claims (10, 11)
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12. A service management program for managing an application program made up of a combination of a plurality of functions by a computer, provided for:
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checking usage conditions of said plurality of the functions; and
making said computer carry out notification and promotion processing to promote a user to use a function which is used less than a predetermined number of times.
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13. A service management program for managing an application program made up of a combination of a plurality of functions by a computer, provided for:
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checking usage conditions of said plurality of the functions; and
making said computer carry out processing to transmit a checking result to a service provider providing said application program to a user.
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14. A service management program for managing a software package made up of a combination of a plurality of functions including a function for carrying out processing to transmit/receive information via a network, by a computer, provided for:
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receiving usage conditions of the functions of said software package from a device in which said software package is installed via the network; and
making said computer carry out processing to transmit a message for promoting use of a function which is indicated in the usage conditions as a function used less than a predetermined number of times, to said device.
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15. A service management program for managing an application program made up of a combination of a plurality of functions by a computer, provided for making said computer carry out the steps of:
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detecting that a specific function is selected or performed; and
updating a management file which records usage conditions of said plurality of the functions so as to distinguish said detected function from an undetected function.
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16. A service management program for managing an application program made up of a combination of a plurality of functions by a computer, provided for making said computer carry out the steps of:
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detecting that a specific function is selected or performed; and
writing number of detection of said detected function in a management file which records usage conditions of said plurality of the functions.
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17. A computer-readable information recording medium recording a service management program for managing an application program made up of a combination of a plurality of functions by a computer, recording said service management program provided for:
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checking usage conditions of said plurality of the functions; and
making said computer carry out notification and promotion processing to promote a user to use a function which is used less than a predetermined number of times.
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18. A computer-readable information recording medium recording a service management program for managing an application program made up of a combination of a plurality of functions by a computer, recording said service management program provided for:
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checking usage conditions of said plurality of the functions; and
making said computer carry out processing to transmit a checking result to a service provider providing said application program to a user.
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19. A computer-readable information recording medium recording a service management program for managing a software package made up of a combination of a plurality of functions including a function for carrying out processing to transmit/receive information via a network, by a computer, recording said service management program provided for:
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receiving usage conditions of the functions of said software package from a device in which said software package is installed via the network; and
making said computer carry out processing to transmit a message for promoting use of a function which is indicated in the usage conditions as a function used less than a predetermined number of times, to said device.
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20. A computer-readable information recording medium recording a service management program for managing an application program made up of a combination of a plurality of functions by a computer, recording said service management program provided for making said computer carry out the steps of:
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detecting that a specific function is selected or performed; and
updating a management file which records usage conditions of said plurality of the functions so as to distinguish said detected function from an undetected function.
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21. A computer-readable information recording medium recording a service management program for managing an application program made up of a combination of a plurality of functions by a computer, recording said service management program provided for making said computer carry out the steps of:
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detecting that a specific function is selected or performed; and
writing number of detection of said detected function in a management file which records usage conditions of said plurality of the functions.
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Specification