Method and apparatus for facilitating internet based sales transactions by local vendors

• US 20020087522A1
• Filed: 12/29/2000
• Published: 07/04/2002
• Est. Priority Date: 12/29/2000
• Status: Abandoned Application

• Current Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Original Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Inventors: Johnson, William Glenwood, MacGregor, Robert
• Application Number:
  US09/751,466
• Publication Number:
  US 20020087522A1
• Time in Patent Office: Days
• US Class Current: 707/3
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

An apparatus and a method are provided for facilitating the ability of a local organization to have its products or services displayed to a consumer on a computer monitor in a manner that facilitates their identification by the consumer in the local area. A search engine server is formed to display search results according to distance from the consumer. Search results are ordered in a specified manner that includes evaluating store location, product availability and price. With respect to store location, GPS coordinates are used if available to determine distances from the stores to the consumer. If GPS coordinates are not available, then a database that correlates postal codes is used to determine adjacent postal codes. Thus, search results are ordered in terms of highest priority being given to vendors in the same postal code, then to vendors in neighboring postal codes. Thereafter, priority is given to vendors whose postal codes are within the same city, then the same county, and finally, within the same state. The display results are generated with a graphical user interface that creates “buttons” to facilitate the user sending an e-mail message to the particular store, a hold request to hold a particular product, and to initiate a voice call between the consumer and the store.

Claims

1. A method for facilitating a transaction over the Internet, comprising:

receiving a search request;

receiving a search result responsive to the search request, the search result comprising store location and product inventory information;

generating a selectable hold request option for at least a portion of the search result; and

presenting the hold request option.

6. The method of claim 1 further including generating a voice button request option to selectively initiate aural communication with a store defined by the search result.

8. The method of claim 1 further including receiving user location information and generating sequenced search results that accounts for a store'"'"'s location relative to the user'"'"'s location information.

9. The method of claim 8, further including the step of arranging search results according to the order of stores in the same zip code, stores in neighboring zip codes, stores in the same city, stores in the same county, stores in the same state, and all other stores.

10. The method of claim 8, wherein the search results are also ordered according to price and then according to availability.

11. The method of claim 8, wherein the search results are also ordered according to availability and then according to price.

12. The method of claim 1 further including the step of generating and transmitting a tracking number assigned to the search result.

14. The method of claim 13 further including the step of ordering search results according to price.

15. The method of claim 13 further including the step of sequencing search results according to sequencing rules for geographically discrete descriptions of the individual stores within the search results.

16. The method of claim 13, further including the step of ordering search results according to product availability wherein the stores having available product are sequenced first according to distance from the user and then the stores without available product are sequenced according to distance from the user.

17. The method of claim 13, further comprising the step of generating a hold request to the store listed in the sequenced search results.

19. The server of claim 18 wherein the logic further prompts the server to determine a user'"'"'s distance relative to a store location.

20. The server of claim 18 wherein the logic further prompts the server to parse according to, in the following order, zip code and neighboring zip code relative to the user location.

21. The apparatus of claim 18 wherein the logic prompts the server to generate a graphical user interface button to cause an e-mail message to be delivered to the store listed in the search results.

22. The apparatus of claim 18 wherein the logic prompts the server to generate a graphical user interface button to cause a voice call to be set up with the store listed in the search results.

23. The apparatus of claim 18 wherein the logic prompts the search engine server to generate a graphical user interface button to cause message to be delivered to the store listed in the search results to prompt the store to hold the product for the consumer.

24. The apparatus of claim 18 further including logic that prompts the search engine server to generate a tracking number for display to the consumer and to identify the consumer to the vendor.

26. The method of claim 25 further including generating a communication to a store request that a product be put on hold for a customer.

27. The method of claim 26 wherein the communication is a fax.

28. The method of claim 26 wherein the communication is an e-mail message.

29. The method of claim 28 wherein the communication includes a tracking number.

2. The method of claim 2 further including generating a communication to a store associated with the hold request option and search result to prompt the store to hold a product defined by the product inventory information.

3. The method of claim 2 wherein the communication includes transmitting a tracking number and a product identification for the product.

4. The method of claim 2 further including generating a selectable e-mail message request option to initiate transmission of an e-mail message to the store regarding the product.

5. The method of claim 4, further including inserting store e-mail address information and a product tracking number for the product in the generated e-mail message.

7. The method of claim 4, further including the transmitting a facsimile to the store including the tracking number and a product identification for the product to prompt the store to hold the product for a specified user whenever the specified user selects the hold request option.

13. A method for facilitating an Internet-based transaction, comprising:

producing a selectable graphical user interface (GUI) hold button for display on the user'"'"'s terminal; and

upon receiving an indication of a hold selection, generating a communication to a specified store requesting that a specified product be put on hold for the user.

18. A server for sequencing electronic search results, comprising:

a processor for executing computer instructions, the computer instructions defining operational logic of the apparatus;

a memory forming a database of geographically discrete inventory and for storing computer instructions that define logic for parsing the geographically discrete inventory designated by a user and for producing search results for remote display which results are parsed by geographic designation relative a geographic description of the user; and

a bus for connecting the processor to the memory to produce the computer instructions to the processor for execution wherein the computer instructions define operational logic that prompts the apparatus to form the database to enable the processor to parse search results by geographic location.

25. A method for facilitating a transaction over the Internet, comprising:

receiving a search request;

generating a search result responsive to the search request, the search result comprising store location and product inventory information;

generating a selectable hold request option for at least a portion of the search result; and

receiving a communication associated with the hold request option.

30. A system for facilitating a sales transaction, comprising:

means for generating search results to a user terminal;

means for generating a selectable hold request associated with at least one of the search results;

means for generating a communication responsive to receiving a selected hold request.

31. The system of claim 30 further including means to generate a tracking number for each search result.

32. The system of claim 30 further including means to communicate with store servers to determine inventory on a store by store basis.