Business systems management: realizing end-to-end enterprise systems management solution

• US 20020091989A1
• Filed: 11/29/2000
• Published: 07/11/2002
• Est. Priority Date: 11/29/2000
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Nekolaichuk, Stephen William, Cole, David William, Northway, Tedrick Neal, Terry, Chris Edward, Pickersgill, Alan Paul, Peterson, Paul David
• Granted Patent: US 7,222,329 B2
• Time in Patent Office: Days
• US Class Current: 717/102
• CPC Class Codes: G06F 8/10 Requirements analysis; Specification techniques

Abstract

A method for integrating the IT components which support a business process into a single end-to-end management platform is provided. The method comprises decomposing a business process into a set of enabling applications and then documenting the technology elements and support organizations which are necessary to execute those enabling applications. The required monitors for the business process enabling technology can be deployed which will allow the mapping of technology problems to business problem and the development of correlation rules. This information is then used to develop an end-to-end business process event management (or other system management disciplines such as performance management) platform, which can be integrated into any preexisting event management process. In one embodiment of the present invention, the event management platform can be constructed between several business entities.

Claims

1. A method for integrating information technology components into a single end-to-end application, comprising:

decomposing a business process into a set of enabling applications;

documenting the technology elements and support organizations which are necessary to execute and manage the enabling applications of the business process;

deploying required monitors for the business process enabling technology;

developing cross-platform contextual correlation logic and rules;

mapping information technology severity to business impact severity; and

developing an end-to-end business process event management platform.

2. The method according to claim 1, wherein the step of decomposing the business process further comprises developing an application model which describes the interactions, interdependencies and interfaces of all the business process enabling applications.

3. The method according to claim 1, further comprising building a business system management configuration database.

4. The method according to claim 1, further comprising integrating the business process event management platform into a preexisting event management process.

5. The method according to claim 4, further comprising integrating the platform at both the business and technology level through a defined input/output event management interface.

6. The method according to claim 1, wherein the event management platform is developed across two or more separate business entities.

7. A computer program product in a computer readable medium, for use in a data processing system, for integrating information technology components into a single end-to-end application, comprising:

instructions for decomposing a business process into a set of enabling applications;

instructions for documenting the technology elements and support organizations which are necessary to execute and manage the enabling applications of the business process;

instructions for deploying required monitors for the business process enabling technology;

instructions for the development of cross-platform contextual correlation logic and rules;

instructions for mapping information technology severity to business impact severity; and

instructions for developing an end-to-end business process event management platform.

8. The computer program product according to claim 7, wherein the instructions for decomposing the business process further comprise instructions for developing an application model which describes the interactions, interdependencies and interfaces of all the business process enabling applications.

9. The computer program product according to claim 7, further comprising instructions for building a business system management configuration database.

10. The computer program product according to claim 7, further comprising instructions for integrating the business process event management platform into a preexisting event management process.

11. The computer program product according to claim 10, further comprising instructions for integrating the platform at both the business and technology level through a defined input/output event management interface.

12. The computer program product according to claim 7, wherein the event management platform is developed across two or more separate business entities.

14. The system according to claim 13, wherein the means for decomposing the business process further comprise means for developing an application model which describes the interactions, interdependencies and interfaces of all the business process enabling applications.

15. The system according to claim 13, further comprising means for building a business system management configuration database.

16. The system according to claim 13, further comprising means for integrating the business process event management platform into a preexisting event management process.

17. The system according to claim 16, further comprising means for integrating the platform at both the business and technology level through a defined input/output event management interface.

18. The system according to claim 13, wherein the event management platform is developed across two or more separate business entities.

13. A system having means for integrating information technology components into a single end-to-end application, comprising:

means for decomposing a business process into a set of enabling applications;

means for documenting the technology elements and support organizations which are necessary to execute the enabling applications of the business process;

means for deploying required monitors for the business process enabling technology;

0means for developing the cross-platform contextual correlation logic and rules;

means for mapping information technology severity to business impact severity; and

means for developing an end-to-end business process event management platform.