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Performance-based supply chain management system and method with collaboration environment for dispute resolution

  • US 20020099580A1
  • Filed: 01/22/2001
  • Published: 07/25/2002
  • Est. Priority Date: 01/22/2001
  • Status: Abandoned Application
First Claim
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1. A performance-based supply chain management system comprising:

  • an engagement module through which a buyer-supplier engagement is initiated, the buyer-supplier engagement providing an identification of a product to be supplied and at least one key performance indicator (KPI) by which performance of that buyer-supplier engagement is to be monitored;

    a monitoring module for monitoring performance of the buyer-supplier engagement through communications exchanged between the buyer and supplier through a server module associated with the monitoring module, the monitoring being based on the at least one identified key performance indicator; and

    a collaboration module that enables the buyer and seller participating in a buyer-supplier engagement to collaborate regarding issues related to one or more key performance indicators identified for the buyer-supplier engagement.

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