Method and system for providing secondhand article information

• US 20020099621A1
• Filed: 01/22/2002
• Published: 07/25/2002
• Est. Priority Date: 01/24/2001
• Status: Abandoned Application

• Current Assignee: Bigrental Co., Ltd. (Komatsu Ltd.), Komatsu Ltd.
• Original Assignee: Komatsu Ltd.
• Inventors: Shike, Chikashi, Abe, Noriaki
• Application Number:
  US10/051,048
• Publication Number:
  US 20020099621A1
• Time in Patent Office: Days
• US Class Current: 705/26.1
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

The present invention relates to the provision of highly reliable article information to customers in relationship to the electronic transaction of secondhand articles. Taking trading in secondhand construction machines as an example, when a construction machine 80 is used, the current location and cumulative operating hours of that machine 80 are monitored regularly or as required and stored as usage history on a data base 31. Also, photographs of the construction machine are taken as required while it is in use, and stored as usage history on a data base 31. Furthermore, history of the service (maintenance, repairs, and inspections) of the construction machine 80 is also stored on a data base 31. When the construction machine 80 in use is sold as a secondhand article, the current state (for example, the current cumulative operating hours), usage history, and service history of the construction machine 80 stored in the data base 31 is provided to a customer'"'"'s terminal 60 from the sales server 32 via the Internet. The current state of the construction machine 80 is updated as it is used.

Claims

1. A method performed by a computer system for providing secondhand article information, comprising:

a usage data collection step in which, when an article has been used, usage data showing the facts relating to the usage of that said article are collected;

a usage history storage step in which the collected usage data are stored as usage history in a data base; and

a usage history provision step in which, while said article is being put up for sale as a secondhand article, the usage history of said article stored in said data base, is provided to a customer via a network.

2. The method according to claim 1, wherein said usage data collection step or current state data collection step includes a step for collecting usage data or current state data for said article by communicating with said article from a remote location away from said article.

3. The method according to claim 1, further comprising:

a service data collection step in which, when said article has been serviced, service data that shows the facts relating to the service of said article are collected;

a service history storage step in which the collected service data are stored as service history in said data base; and

a service history provision step in which, while said article is being put up for sale as a secondhand article, the service history for said article stored in said data base, is provided to a customer via a network.

4. The method according to claim 1, wherein said usage data collection step, said usage history storage step, and said usage history provision step are conducted simultaneously in parallel so that an article still in use can be put up for sale as a secondhand article.

5. The method according to claim 1, wherein said usage data includes operation data that shows an amount of work done by said article.

6. The method according to claim 1, wherein said usage data includes photographic data showing actual images of said article.

7. The method according to any one of claims 1 and 3, further comprising a download step of downloading the usage history or service history for said article, which are stored in said data base, to a terminal used by said customer via a network.

8. A method performed by a computer system for providing secondhand article information, comprising:

a current state data collecting step in which, while said article is being put up for sale as a secondhand article, current state data that shows the current state of an article are collected at intervals;

a current state data storage step in which the collected current state data are stored in said data base; and

a current state data provision step in which, while said article is being put up for sale as a secondhand article, the current state data for said article stored in said data base, are provided to a customer via a network.

9. The method according to claim 8, wherein said usage data collection step or current state data collection step includes a step for collecting usage data or current state data for said article by communicating with said article from a remote location away from said article.

10. The method according to claim 8, further comprising:

a service data collection step in which, when said article has been serviced, service data that shows the facts relating to the service of said article are collected;

a service history storage step in which the collected service data are stored as service history in said data base; and

a service history provision step in which, while said article is being put up for sale as a secondhand article, the service history for said article stored in said data base, is provided to a customer via a network.

11. A method performed by a computer system for providing secondhand article information comprising:

a usage data collection step in which, when an article has been used, usage data showing the facts relating to the usage of that said article are collected;

a usage history storage step in which the collected usage data are stored as usage history in a data base;

a current state data collecting step in which, while said article is being put up for sale as a secondhand article, current state data that shows the current state of said article are collected at intervals;

a current state data storage step in which the collected current state data are stored in said data base;

a current state data provision step in which, while said article is being put up for sale as a secondhand article, the current state data for said article stored in said data base, is provided to a customer via a network; and

a usage history provision step in which, while said article is being put up for sale as a secondhand article, the usage history of said article stored in said data base, is provided to a customer via a network.

12. The method according to claim 11, wherein said usage data collection step or current state data collection step includes a step for collecting usage data or current state data for said article by communicating with said article from a remote location away from said article.

13. The method according to claim 11, further comprising:

a service data collection step in which, when said article has been serviced, service data that shows the facts relating to the service of said article are collected;

a service history storage step in which the collected service data are stored as service history in said data base; and

a service history provision step in which, while said article is being put up for sale as a secondhand article, the service history for said article stored in said data base, is provided to a customer via a network.

14. The method according to claim 11, wherein said usage data collection step, said usage history storage step, and said usage history provision step are conducted simultaneously in parallel so that an article still in use can be put up for sale as a secondhand article.

15. The method according to claim 11, further comprising a step of updating said current state data within said data base based on collected said usage data.

16. The method according to claim 11, wherein said usage data includes operation data that shows an amount of work done by said article.

17. The method according to claim 11, wherein said usage data includes photographic data showing actual images of said article.

18. The method according to any one of claims 11 and 13, further comprising a download step of downloading the usage history or service history for said article, which are stored in said data base, to a terminal used by said customer via a network.

20. The system according to claim 11, further comprising:

service data collection means that, when said article has been serviced, collects service data that shows the facts relating to the service of the article;

service history storage means that stores the collected service data as service history on said data base; and

service history provision means that, while said article is being put up for sale as a secondhand article, provides the service history for said article stored in said data base, to a customer via a network.

19. A computer system for providing information about secondhand articles, comprising:

usage data collection means that, when said article has been used, collects usage data that shows the facts relating the usage of the article;

a data base;

usage history storage means that stores the collected usage data as usage history on said data base; and

usage history provision means that, while said article is being put up for sale as a secondhand article, provides the usage history for said article stored in said data base, to a customer via a network.