Server device, method for supporting member registration, recording medium and data signal embodied in a carrier wave

• US 20020103859A1
• Filed: 01/29/2002
• Published: 08/01/2002
• Est. Priority Date: 01/29/2001
• Status: Abandoned Application

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: Misumi, Sachiko, Hanai, Atsushi, Torikai, Tatsuto, Kamimura, Shizuo, Kataoka, Keisuke, Shinohara, Eiji, Sakita, Keiko
• Application Number:
  US10/058,082
• Publication Number:
  US 20020103859A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: H04L 69/22 Parsing or analysis of headers
• CPC Class Codes: H04W 60/00 Affiliation to network, e.g. registration; Terminating affiliation with the network, e.g. de-registration
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
• CPC Class Codes: H04W 8/20 Transfer of user or subscriber data
• CPC Class Codes: H04W 8/26 Network addressing or numbering for mobility support
• CPC Class Codes: H04W 88/14 Backbone network devices

Abstract

A server sends an input form for inputting a customer ID to a customer terminal having accessed the server, in response to accessing from the customer terminal. The server receives the customer ID sent from the customer terminal in association with the sent input form. Upon retrieval of customer information corresponding to a user in association with the received customer ID, the server sets one or more corresponding items of the retrieved customer information in a member form for inputting member information. The server sends the member form wherein the one or more information items are set to the customer terminal, and stores the member information sent from the customer terminal in a member-information database.

Claims

1. A server device comprising:

a user-information storage section which stores in advance user information regarding at least one user to be a new member of a system;

a communications section which sends and receives predetermined information to and from at least one user terminal through a communications network;

an input-form sender which sends input-form information for inputting ID (identification) information for identifying said at least one user in a predetermined ID-form, to said at least one user terminal through said communications section;

an ID-information receiver which receives the ID information from said at least one user terminal through said communications section, in association with said input-form information sent by said input-form sender;

an information acquirer which acquires the user information corresponding to said at least one user from said user-information storage section, in association with the ID information received by said ID-information receiver;

a member-form sender which sends member-form information for inputting member information in a predetermined member-form together with the user information acquired by said information acquirer, to said at least one user terminal through said communications section;

a member-information receiver which receives the member information, sent from said at least one user terminal in association with said user information and member-form information sent by said member-form sender, through said communications section; and

a member-information storage section which stores the member information received by said member-information receiver.

2. A server device comprising:

a user-information storage section which stores in advance user information regarding at least one user to be a new member of a system;

a communications section which sends and receives predetermined information to and from at least one user terminal and at least one sales-staff terminal which are connected with each other through a communications network;

an input-form sender which sends input-form information for inputting ID information for identifying said at least one user in a predetermined ID-input form, to said at least one user terminal through said communications section;

an ID-information receiver which receives the ID information sent from said at least one user terminal in association with the input-form information sent by said input-form sender, through said communications section;

an information acquirer which acquires the user information corresponding to said at least one user from said user-information storage section, in association with the ID information received by said ID-information receiver;

a member-form sender which sends member-form information for inputting member information in a predetermined member form together with the user information acquired by said information acquirer, to the at least one user terminal through said communications section;

a member-information receiver which receives the member information, sent from said at least one user terminal in association with the user information and the member-form information sent by said member-form sender, through said communications section;

a member-information storage section which stores the member information received by said member-information receiver; and

a member-information sender which sends the member information received by said member-information receiver to said at least one sales-staff terminal through said communications section.

3. The server device according to claim 2, wherein:

each of said input-form sender and said member-form sender sends a Web page including form information to said at least one user terminal; and

said member-information sender sends an e-mail including the member information received by said member-information receiver to said at least one sales-staff terminal.

4. The server device according to claim 2, further comprising

a staff-information storage section which stores information regarding at least one sales staff, in association with the user information stored in said user-information storage section, and

wherein said information acquirer acquires the user information corresponding to the at least one user from said user-information storage section, and acquires the information regarding said at least one sales staff from said staff-information storage section, and

said member-information sender sets, as addressee, an e-mail address included in the information regarding said at least one sales staff and acquired by said information acquirer, and sends an e-mail including the member information acquired by said member-information receiver to said at least one sales staff terminal.

5. The server device according to claim 3, further comprising

a staff-information storage section which stores information regarding at least one sales staff, in association with the user information stored in said user-information storage section, and

wherein said information acquirer acquires the user information corresponding to the at least one user from said user-information storage section, and acquires the information regarding said at least one sales staff from said staff-information storage section, and

said member-information sender sets, as addressee, an e-mail address included in the information regarding said at least one sale staff and acquired by said information acquirer, and sends an e-mail including the member information acquired by said member-information receiver to said at least one sales staff terminal.

6. The server device according to claim 2, further comprising:

a confirmation-form sender which sends confirmation-form information for confirming whether to send the member information received by said member-information receiver to said at least one sales staff, to said at least one user terminal through said communications section; and

a confirmation-information receiver which receives confirmation information sent from said at least one user terminal in association with the confirmation-form information sent by said confirmation-form sender, through said communications section, and

wherein said member-information sender sends an e-mail including the member information received by said member-information receiver to said at least one sales-staff terminal, only in a case where said confirmation-information receiver receives the confirmation information for confirming whether to send the member information to said at least one sales staff.

7. The server device according to claim 3, further comprising:

a confirmation-form sender which sends confirmation-form information for confirming whether to send the member information received by said member-information receiver to said at least one sales staff, to said at least one user terminal through said communications section; and

a confirmation-information receiver which receives confirmation information sent from said at least one user terminal in association with the confirmation-form information sent by said confirmation-form sender, through said communications section, and

wherein said member-information sender sends an e-mail including the member information received by said member-information receiver to said at least one sales-staff terminal, only in a case where said confirmation-information receiver receives the confirmation information for confirming whether to send the member information to said at least one sales staff.

8. The server device according to claim 4, further comprising:

a confirmation-form sender which sends confirmation-form information for confirming whether to send the member information received by said member-information receiver to said at least one sales staff, to said at least one user terminal through said communications section; and

a confirmation-information receiver which receives confirmation information sent from said at least one user terminal in association with the confirmation-form information sent by said confirmation-form sender, through said communications section, and

wherein said member-information sender sends an e-mail including the member information received by said member-information receiver to said at least one sales-staff terminal, only in a case where said confirmation-information receiver receives the confirmation information for confirming whether to send the member information to said at least one sales staff.

9. A method for supporting member registration, comprising the steps of:

sending input-form information for inputting ID information for identifying at least one user, to at least one user terminal through a communications network;

receiving the ID information sent from said at least one user terminal in association with the input-form information sent at said step of sending the input-form information;

acquiring user information corresponding to said at least one user in association with the ID information received at said step of receiving the ID information, from a first storage section which stores in advance the user information regarding the at least one user to be a new member of a system;

sending member-form information for inputting member information in a predetermined member form together with the user information acquired at said step of acquiring the user information, to said at least one user terminal;

receiving the member information sent from said at least one user terminal in association with the member-form information and user information sent at said step of sending the member form; and

storing the member information received at said step of receiving the member information, in a second storage section storing information regarding at least one member.

10. A method for supporting member registration, comprising the steps of:

sending input-form information for inputting ID information for identifying at least one user in a predetermined ID form, to at least one user terminal through a communications network;

receiving the ID information sent form said at least one user terminal in association with the input-form information sent at said step of sending the input-form information;

acquiring user information corresponding to said at least one user terminal in association with the ID information received at said step of receiving the ID information, from a first storage section which stores in advance the user information regarding said at least one user to be a new member of a system;

sending member-form information for inputting member information in a predetermined member form together with the user information acquired at said step of acquiring the user information, to said at least one user terminal;

receiving the member information sent from said at least one user terminal in association with the member-form information and user information sent at said step of sending the member-form information;

storing the member information received at said step of receiving the member information, in a second storage section storing information regarding at least one member; and

sending member information received at said step of receiving the member information, to at least one sales-staff terminal through a communications network.

11. The method according to claim 10, wherein:

each of said step of sending the input-form information and said step of sending the member-form information includes a step of sending a Web page including form information to said at least one user terminal; and

said step of sending the member information includes a step of sending an e-mail including the member information received at said step of receiving the member information, to said at least one sales-staff terminal.

12. The method according to claim 10, wherein:

said step of acquiring the user information includes a step of acquiring the user information corresponding to said at least one user from said first storage section storing in advance the user information and a step of acquiring information regarding at least one sales staff corresponding to the user information from a third storage section storing information regarding at least one sales staff; and

said step of sending the member information includes a step of setting, as addressee, an e-mail address included in the information regarding the sales staff and acquired at said step of acquiring the information and a step of sending an e-mail including the member information acquired at said step of receiving the member information to said at least one sales staff.

13. The method according to claim 11, wherein:

said step of acquiring the user information includes a step of acquiring the user information corresponding to said at least one user from said first storage section storing in advance the user information and a step of acquiring information regarding at least one sales staff corresponding to the user information from a third storage section storing information regarding at least one sales staff; and

said step of sending the member information includes a step of setting, as addressee, an e-mail address included in the information regarding the sales staff and acquired at said step of acquiring the information and a step of sending an e-mail including the member information acquired at said step of receiving the member information to said at least one sales staff.

14. The method according to claim 10, further comprising the steps of:

sending confirmation-form information for confirming whether to send the member information received at said step of receiving the member information to said at least one sales staff, to said at least one user terminal; and

receiving confirmation information received from said at least one user terminal in association with the confirmation-form information sent at said step of sending the confirmation-form information, and

wherein said step of sending the member information includes a step of sending an e-mail including the member information received at said step of receiving the member information to said at least one sales-staff terminal, only in a case where the confirmation information for confirming whether to send the member information to said at least one sales staff is received at said step of receiving the confirmation information.

15. The method according to claim 11, further comprising the steps of:

sending confirmation-form information for confirming whether to send the member information received at said step of receiving the member information to said at least one sales staff, to said at least one user terminal; and

receiving confirmation information received from said at least one user terminal in association with the confirmation-form information sent at said step of sending the confirmation-form information, and

wherein said step of sending the member information includes a step of sending an e-mail including the member information received at said step of receiving the member information to said at least one sales-staff terminal, only in a case where the confirmation information for confirming whether to send the member information to said at least one sales staff is received at said step of receiving the confirmation information.

16. The method according to claim 12, further comprising the steps of:

sending confirmation-form information for confirming whether to send the member information received at said step of receiving the member information to said at least one sales staff, to said at least one user terminal; and

receiving confirmation information received from said at least one user terminal in association with the confirmation-form information sent at said step of sending the confirmation-form information, and

wherein said step of sending the member information includes a step of sending an e-mail including the member information received at said step of receiving the member information to said at least one sales-staff terminal, only in a case where the confirmation information for confirming whether to send the member information to said at least one sales staff is received at said step of receiving the confirmation information.

17. A computer readable recording medium recording a program for controlling a computer to execute a method for supporting member registration, and said method comprising the steps of:

sending input-form information for inputting ID information for identifying at least one user, to at least one user terminal through a communications network;

receiving the ID information sent from said at least one user terminal in association with the input-form information sent at said step of sending the input-form information;

acquiring user information corresponding to said at least one user in association with the ID information received at said step of receiving the ID information, from a first storage section which stores in advance the user information regarding the at least one user to be a new member of a system;

sending member-form information for inputting member information in a predetermined member form together with the user information acquired at said step of acquiring the user information, to said at least one user terminal;

receiving the member information sent from said at least one user terminal in association with the member-form information and user information sent at said step of sending the member form; and

storing the member information received at said step of receiving the member information, in a second storage section storing information regarding at least one member.

18. A computer readable recording medium recording a program for controlling a computer to execute a method for supporting member registration, and said method comprising the steps of:

sending input-form information for inputting ID information for identifying at least one user in a predetermined ID form, to at least one user terminal through a communications network;

receiving the ID information sent form said at least one user terminal in association with the input-form information sent at said step of sending the input-form information;

acquiring user information corresponding to said at least one user terminal in association with the ID information received at said step of receiving the ID information, from a first storage section which stores in advance the user information regarding said at least one user to be a new member of a system;

sending member-form information for inputting member information in a predetermined member form together with the user information acquired at said step of acquiring the user information, to said at least one user terminal;

receiving the member information sent from said at least one user terminal in association with the member-form information and user information sent at said step of sending the member-form information;

storing the member information received at said step of receiving the member information, in a second storage section storing information regarding at least one member; and

sending member information received at said step of receiving the member information, to at least one sales-staff terminal through a communications network.

19. A computer data signal embodied in a carrier wave and representing an instruction sequence for controlling a computer to execute a method for supporting member registration, and said method comprising the steps of:

sending input-form information for inputting ID information for identifying at least one user, to at least one user terminal through a communications network;

receiving the ID information sent from said at least one user terminal in association with the input-form information sent at said step of sending the input-form information;

acquiring user information corresponding to said at least one user in association with the ID information received at said step of receiving the ID information, from a first storage section which stores in advance the user information regarding the at least one user to be a new member of a system;

sending member-form information for inputting member information in a predetermined member form together with the user information acquired at said step of acquiring the user information, to said at least one user terminal;

receiving the member information sent from said at least one user terminal in association with the member-form information and user information sent at said step of sending the member form; and

storing the member information received at said step of receiving the member information, in a second storage section storing information regarding at least one member.

20. A computer data signal embodied in a carrier wave and representing an instruction sequence for controlling a computer to execute a method for supporting member registration, and said method comprising the steps of:

sending input-form information for inputting ID information for identifying at least one user in a predetermined ID form, to at least one user terminal through a communications network;

receiving the ID information sent form said at least one user terminal in association with the input-form information sent at said step of sending the input-form information;

acquiring user information corresponding to said at least one user terminal in association with the ID information received at said step of receiving the ID information, from a first storage section which stores in advance the user information regarding said at least one user to be a new member of a system;

sending member-form information for inputting member information in a predetermined member form together with the user information acquired at said step of acquiring the user information, to said at least one user terminal;

receiving the member information sent from said at least one user terminal in association with the member-form information and user information sent at said step of sending the member-form information;

storing the member information received at said step of receiving the member information, in a second storage section storing information regarding at least one member; and

sending member information received at said step of receiving the member information, to at least one sales-staff terminal through a communications network.