Method and system for interactively responding to instant messaging requests
First Claim
Patent Images
1. A method for interactively responding to a message from a user sent through an instant messaging network, comprising the steps of:
- logging a message processor in to the instant messaging network;
receiving through the instant messaging network the message from the user which is addressed to the message processor using an instant messaging protocol;
parsing the message to extract a request;
evaluating the request in the message processor;
generating an output message on the basis of the evaluated request; and
sending the output message to the user via the instant messaging network.
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Abstract
A method and system for interactively responding to queries from a user sending messages through an instant messaging network. The query or request is interpreted and appropriate action is taken, such as accessing a local or remote data resource and generating an answer to the user'"'"'s query. The answer is formatted as appropriate and returned to the user as an instant message or via another route specified by the user. A method and system of providing authenticated access to a given web page via instant messaging is also disclosed.
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Citations
53 Claims
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1. A method for interactively responding to a message from a user sent through an instant messaging network, comprising the steps of:
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logging a message processor in to the instant messaging network;
receiving through the instant messaging network the message from the user which is addressed to the message processor using an instant messaging protocol;
parsing the message to extract a request;
evaluating the request in the message processor;
generating an output message on the basis of the evaluated request; and
sending the output message to the user via the instant messaging network. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A method for interactively responding to a user sending a message through an instant messaging network, comprising the steps of:
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logging a message processor in to the instant messaging network;
receiving the message containing a request from the user via the instant messaging network in an instant messaging protocol;
parsing the message to extract the request;
evaluating the request to identify at least one designated action suitable for fulfilling request;
performing the at least one designated action;
generating an output message containing results of the performance of the designated action; and
sending the output message to the user via the instant messaging network. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30)
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31. A system for interactively responding to a message from a user sent through an instant messaging network, comprising:
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a message processor logged in to the instant messaging network;
the message processor configured to;
receive a message sent from the user in an instant messaging protocol;
parse the message to extract the request;
evaluate the request in the message processor;
generate an output message on the basis of the evaluated request; and
send the output message to the user via the instant messaging network. - View Dependent Claims (32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 47, 48, 49, 50, 51, 52, 53)
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46. A system for interactively responding to a user sending a message through an instant messaging network, comprising:
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a message processor logged in to the instant messaging network;
the message processor configured to;
receive the message containing a request from the user via the instant messaging network in an instant messaging protocol;
parse the message to extract the request;
evaluate the request to identify at least one designated action suitable for fulfilling request;
perform the at least one designated action;
generate an output message containing results of the performance of the designated action; and
send the output message to the user via the instant messaging network.
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Specification