Please download the dossier by clicking on the dossier button x
×

Remote service agent for sending commands and receiving data over e-mail network

  • US 20020107904A1
  • Filed: 12/04/2001
  • Published: 08/08/2002
  • Est. Priority Date: 12/05/2000
  • Status: Abandoned Application
First Claim
Patent Images

1. A method of executing at least one native host command or application in a remote host computer over a communication link via a communication device, the method comprising:

  • providing a service agent computer having an interface coupled to the network to which a user has access via the communication device for receiving a customer command;

    receiving the customer command at the service agent computer;

    executing by the service agent computer at least one native host command or application based on the customer command in the remote host computer; and

    transmitting data associated with the customer command from the remote host computer to the communication device via the network.

View all claims
  • 0 Assignments
Timeline View
Assignment View
    ×
    ×