Quality management method

• US 20020111823A1
• Filed: 10/01/2001
• Published: 08/15/2002
• Est. Priority Date: 09/29/2000
• Status: Abandoned Application

• Current Assignee: Siemens AG
• Original Assignee: Siemens AG
• Inventors: Heptner, Thomas
• Application Number:
  US09/968,080
• Publication Number:
  US 20020111823A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0637 Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
• CPC Class Codes: G06Q 10/06395 Quality analysis or management
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management

Abstract

A quality management method, implemented by a data processing method, for administering the formal component of quality assurance and for collecting and evaluating cyclic and isolated metrics in arbitrary projects in a computer network having at least one server and precisely one database, having client applications for at least one quality assurance client and project participant clients having separate access rights which are respectively obtained via a client password.

Claims

1. A quality management method, implemented by a data processing method, for administering a formal component of a quality assurance process, the method comprising the steps of:

collecting and evaluating cyclic and isolated metrics in arbitrary projects in a computer network having at least one server and a database;

providing client applications for at least one quality assurance client; and

providing separate access rights to project participant clients, the separate access rights respectively obtained via an individual client password.

2. A quality management method as claimed in claim 1, the method further comprising the step of:

using the quality management method for at least one of planning, carrying out, tracking and checking quality assurance processes in arbitrary projects.

3. A quality management method as claimed in claim 1, the method further comprising the step of:

using the method for at least one of planning, collecting, monitoring and evaluating project and process metrics, the project and process metrics being at least one of isolated and cyclic.

4. A quality management method as claimed in claim 1, the method further comprising the steps of:

minimizing inputs to be made by the project participant client;

offering for selection known data which have already been input once; and

showing proposed values to the user wherein the project participant client is able to alter only the data which may be modified without the consent of a quality representative.

5. A quality management method as claimed in claim 1, the method further comprising the step:

producing online in parameterizable form a plurality of at least one of project overviews and metric overviews.

6. A quality management method as claimed in claim 1, the method further comprising the steps of:

producing e-mails automatically by a state-controlled server;

using the e-mails to instigate particular actions in the method;

equipping the e-mails with a direct link to an appropriate recording or input mask; and

sending the e-mails automatically via the state-controlled server in HTML or ASCII format with no attachment.

7. A quality management method as claimed in claim 1, the method further comprising the steps of:

automating fully the method; and

reserving a gap at an end of the automation wherein the quality assurance client may check at least one of the quality of the product, the process implementation and the metrics.

8. A quality management method as claimed in claim 1, the method further comprising the steps of:

enable the quality assurance client to be able to produce, change and delete all data; and

enabling the quality assurance client to be able to initiate or stop actions in the method at any time.

9. A quality management method as claimed in claim 1, wherein the data processing method provides online help.

10. A quality management method as claimed in claim 1, wherein an online method description is available.