PERSONAL MESSAGE MANAGEMENT SYSTEM

• US 20020112007A1
• Filed: 11/03/1999
• Published: 08/15/2002
• Est. Priority Date: 11/03/1999
• Status: Abandoned Application

• Current Assignee: Tracking & Communication Technologies, Inc.
• Original Assignee: Tracking & Communication Technologies, Inc.
• Inventors: KOWITZ, MICHAEL D., WOOD, CHRISTOPHER (NOAH)
• Application Number:
  US09/433,652
• Publication Number:
  US 20020112007A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A computer implemented method for managing messages of remote message sources over the Internet is provided. The method includes establishing message sources for a user, such that each message source has access and management information provided by the user. The method then proceeds to store the access and management information for the message sources in a user database. Each of the message sources is accessed over the Internet at user defined times using the access and management information. Messages are then copied from the message sources and then stored into a message database. Once in the message database, the user can log on to the Internet to view, access, and respond to any message provided for the user in the message database.

Claims

1. A method for managing messages of remote message sources over the Internet, comprising:

establishing message sources for a user, each message source having access and management information provided by the user;

storing the access and management information for the message sources in a user database;

accessing each of the message sources over the Internet at user defined times using the access and management information;

copying messages from the message sources; and

saving the copied messages at a message database.

2. A method for managing messages of remote message sources over the Internet as recited in claim 1, further comprising:

accessing the message database to access the copied messages, the copied messages being displayed for the user to handle.

3. A method for managing messages of remote message sources over the Internet as recited in claim 1, wherein each copied message is associated with the message source from which the copied message is associated.

4. A method for managing messages of remote message sources over the Internet as recited in claim 1, wherein the accessing implements information from a voice/email database for communicating with the message sources.

5. A method for managing messages of remote message sources over the Internet as recited in claim 1, wherein the information from the voice/email database includes dialing routines for specific voicemail systems, access routines for email accounts, and the access and management information provided by the user defined access passwords, user names, and access scheduling times.

6. A method for managing messages of remote message sources over the Internet as recited in claim 2, wherein the copied messages from the message sources are one of voicemail messages, email messages, fax message, video messages, and multimedia messages.

7. A method for managing messages of remote message sources over the Internet as recited in claim 6, wherein when the copied message is a voicemail, the voicemail is at least partially converted to text for the displaying.

8. A method for managing messages of remote message sources over the Internet as recited in claim 1, wherein the established message sources are tested on a private network before the access and management information is stored in the user database, the testing being configured to ensure that access can be established with the message sources.

9. A method for managing messages of remote message sources over the Internet as recited in claim 2, wherein the accessing of the message database is done over a secure shell that provides access by way of a password and user name.

10. A method for managing messages of remote message sources over the Internet as recited in claim 2, wherein the copied messages that are displayed for the user to handle itemizes each copied message according to each message source of the established message sources.

11. A method for managing messages of remote message sources over the Internet as recited in claim 10, wherein the handling includes one or more of reading a message, listening to a message, and responding to a message.

13. A message management system for handling personal messages from different message sources over the Internet as recited in claim 12, wherein each of the phone server and the email server is configured to navigate through the selected message sources to make a copy of messages resident on the selected message sources, the copied messages are then configured to be saved to the message database.

14. A message management system for handling personal messages from different message sources over the Internet as recited in claim 13, further comprising:

a message server being coupled to a message database server, the message database server is coupled to the message database.

15. A message management system for handling personal messages from different message sources over the Internet as recited in claim 14, wherein the message database server organizes the copied messages into categories that correspond to the different message sources.

16. A message management system for handling personal messages from different message sources over the Internet as recited in claim 14, further comprising:

a new user server for signing up new users;

a private network for testing access and management information set by the new users; and

a billing module for validating billing information, the billing information being stored in a secure credit card database.

17. A message management system for handling personal messages from different message sources over the Internet as recited in claim 13, further comprising:

a hard drive being connected to the phone server, the hard drive being configured to store the copied messages.

18. A message management system for handling personal messages from different message sources over the Internet as recited in claim 13, wherein the phone server uses voice recognition to navigate through the voicemail-type message sources.

19. A message management system for handling personal messages from different message sources over the Internet as recited in claim 13, wherein selected ones and selected portions of the copied messages can be converted to text.

20. A message management system for handling personal messages from different message sources over the Internet as recited in claim 13, further comprising:

a settings control for configuring times to check messages, frequencies to check messages, and actions to take on the messages.

21. A message management system for handling personal messages from different message sources over the Internet as recited in claim 14, further comprising:

a response screen for providing the user options for responding to a selected message.

22. A message management system for handling personal messages from different message sources over the Internet as recited in claim 21, wherein the response screen provides an option to make a call, send an email, and record a response, wherein when a response from a particular message source is made the response appears as a response from the particular message source.

23. A message management system for handling personal messages from different message sources over the Internet as recited in claim 21, further comprising:

a contact assistant for assisting the user to respond to a message, the contact assistant having a link to a default contact list.

25. A computer readable media as recited in claim 24, further comprising:

program instructions for accessing the message database to access the copied messages, the copied messages being displayed for the user to handle.

26. A computer readable media as recited in claim 24, wherein the information from the voice/email database includes dialing routines for specific voicemail systems, access routines for email accounts, and the access and management information provided by the user defines access passwords, user names, and access scheduling times.

28. A method for managing messages of remote message sources over the Internet as recited in claim 27, wherein the copied messages from the message sources are one of voicemail messages and email messages.

29. A method for managing messages of remote message sources over the Internet as recited in claim 28, wherein when the copied message is a voicemail, the voicemail is at least partially converted to text for the displaying.

12. A message management system for handling personal messages from different message sources over the Internet, comprising:

a user database having access and management information set by a user, the access information configured to be used to gain access to each of the different message sources and the management information configured to set access times to each of the different message sources;

a procedures database for holding access routines for the different message sources;

a phone server for establishing phone and Internet connections to voicemail-type message sources;

an email server for establishing Internet connections to email-type message sources;

a message database for holding messages copied from selected ones of the different message sources; and

a manager server being in contact with the user database and the procedures database, the manager server being configured to request that one or both of the phone server and the email server to establish Internet connections to the selected message sources, the manager server further being configured to pass both access and management information from the user database and access routines from the procedures database.

24. A computer readable media having program instructions for managing messages of remote message sources over the Internet, the operations of the computer readable media comprise:

program instructions for establishing message sources for a user, each message source having access and management information provided by the user;

program instructions for storing the access and management information for the message sources in a user database;

program instructions for accessing each of the message sources over the Internet at user defined times using the access and management information;

program instructions for copying messages from the message sources; and

program instructions for saving the copied messages at a message database.

27. A method for managing messages of remote message sources over the Internet, comprising:

establishing message sources for a user, each message source having access and management information provided by the user;

storing the access and management information for the message sources in a user database;

accessing each of the message sources over the Internet at user defined times using the access and management information, the accessing being performed over the Internet;

copying messages from the message sources at the user defined times;

saving the copied messages at a message database; and

accessing the message database over the Internet to access the copied messages, the copied messages being displayed for the user to handle, and each copied message is arranged in the display with the message source from which the copied message originated, wherein the accessing of the message database can be performed over a web browser.