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Method and system for servicing a wireless data collection device

  • US 20020112041A1
  • Filed: 02/09/2001
  • Published: 08/15/2002
  • Est. Priority Date: 02/09/2001
  • Status: Abandoned Application
First Claim
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1. A method for servicing a wireless data collection device, comprising the steps of:

  • providing a diagnostic program in the wireless data collection device for diagnosing the operation of the device;

    receiving a request to service the device remotely initiating the diagnostic program using a communications protocol over a network;

    communicating outputs from the diagnostic program using the communications protocol to the network; and

    providing servicing information to a user of the device based upon the outputs from the diagnostic program.

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