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Method and system for performing remote diagnostics on a process data access server

  • US 20020112044A1
  • Filed: 09/14/2001
  • Published: 08/15/2002
  • Est. Priority Date: 09/15/2000
  • Status: Active Grant
First Claim
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1. A manufacturing process utility facilitating performance of diagnostics on a remote data access server, the manufacturing process utility comprising:

  • a server agent, on a remote processing node, for facilitating discovery of a remote data access server to facilitate establishing a communication interface with the remote data access server to receive diagnostic data from the remote data access server;

    a diagnostic rules storage for storing diagnostic information regarding the data access server, the diagnostic information including both status information and diagnostic data hierarchy information to guide presentation of the status information for the data access server; and

    a diagnostic tool for displaying the status information in view of the diagnostic data hierarchy.

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