Method and system for performing remote diagnostics on a process data access server
First Claim
1. A manufacturing process utility facilitating performance of diagnostics on a remote data access server, the manufacturing process utility comprising:
- a server agent, on a remote processing node, for facilitating discovery of a remote data access server to facilitate establishing a communication interface with the remote data access server to receive diagnostic data from the remote data access server;
a diagnostic rules storage for storing diagnostic information regarding the data access server, the diagnostic information including both status information and diagnostic data hierarchy information to guide presentation of the status information for the data access server; and
a diagnostic tool for displaying the status information in view of the diagnostic data hierarchy.
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Accused Products
Abstract
Disclosed are diagnostic utilities and complimentary interfaces that enable users to observe, from a remote location, the configuration and operation of data access servers and associated data source devices. The servers provide diagnostic data and server-specific diagnostic schema used by a diagnostic utility to analyze the received diagnostic data. Engines within servers supply data associated with diagnostic roots within each server. In an embodiment, the set of diagnostic root types is extensible. First, the diagnostic roots are extended by adding to the scope of data items provided by base diagnostic objects. Second, entirely new diagnostic object root types can be added for a particular server. A diagnostic utility development environment provides a set of class libraries for creating server-specific portions. Server developers use a class library to create customized diagnostic objects. The class library supports both pushing data to the diagnostic utility and serving requests from the diagnostic utility.
77 Citations
5 Claims
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1. A manufacturing process utility facilitating performance of diagnostics on a remote data access server, the manufacturing process utility comprising:
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a server agent, on a remote processing node, for facilitating discovery of a remote data access server to facilitate establishing a communication interface with the remote data access server to receive diagnostic data from the remote data access server;
a diagnostic rules storage for storing diagnostic information regarding the data access server, the diagnostic information including both status information and diagnostic data hierarchy information to guide presentation of the status information for the data access server; and
a diagnostic tool for displaying the status information in view of the diagnostic data hierarchy. - View Dependent Claims (2, 3, 4, 5)
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Specification